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Phone ringing with no call

catspajamas
Newcomer
Newcomer

‎2024-04-18 04:05 PM - edited ‎2024-04-18 04:08 PM

I am logged into my Zoom account on my phone. I have notifications turned on and my phone volume was turned on. My zoom sound started going off as if a call was coming in but there was no call coming in on the app, the phone, or anything like that. I've checked on my computer and there was no missed calls either. I even checked my activity log and there was nothing there. What is going on - why is my Zoom haunted?!

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IP-Man
Community Champion | Employee
Community Champion | Employee

‎2024-04-25 08:34 AM

The first thing you can do is make sure your Zoom app is updated to the latest and greatest version and see if you still have issues. If issue persist, then please submit a ticket to support team so they can help you check it.

I would suggest that you log a problem with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new

 

 

Cheers!
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