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PLS TREAT AS URGENT

Roland02123
Newcomer
Newcomer

How long does it takes to approve my Zoom Phone Sms Campaign,I already fill out all details needed

1 REPLY 1

CarlaA
Moderator
Moderator

Hi @Roland02123 thank you for posting for the first time and welcome to the Zoom Community!

 

Approvals for 10DLC campaigns are experiencing delays due to carriers carefully reviewing each campaign and take anywhere from 1-2 weeks. 

 

If it has been over two weeks you can expedite the process. Ensure that your campaign submission aligns with the 10DLC checklist. After making the necessary changes, including those to your website, kindly submit a ticket to Support to prompt the review of your 10DLC campaign.

 

Enter the following:

  • Request Type: Technical Support
  • Priority: Low
  • Subject: 10DLC Campaign Nudge Request
  • Description: Share your 10 DLC Campaign IDs and the date you submitted the campaign as a part of the ticket
  • Product: Select Phone
  • Area: SMS
  • Attachments: Add a screenshot of your pending campaign.
  • Click Submit.

I hope this was helpful! 


Carla (she/her/hers)
Zoom Community Team
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