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Default Blind Transfer through hotkeys in zoom workplace

Robert_K
Newcomer
Newcomer

My company has now started to use zoom workplace as its main system for receiving outside calls and moving calls around our offices to other staff. One issue we have though is the volume can be troublesome when there is so many steps to simply transferring a call. I am wondering if anyone knows of a way to use the keyboard shortcut for transferring a call in combination with any possible settings to simply defaulting it to just blind transfer it to the designated number when the shortcuts used rather then bringing up the three transfer types. 

1 REPLY 1

sparrow
Community Champion | Customer
Community Champion | Customer

In the Zoom app settings, you'll find keyboard shortcuts. Scroll down to find phone and check the box to enable Transfer Call (ctrl+shift+t). This is the only hotkey that I'm aware of that has any transfer capability.