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Connect Zoom SMS to CRM via Zapier?

5cedars
Newcomer
Newcomer

Does anyone know how to use Zapier to move Zoom SMS message strings to a CRM? The CRM I use is already linked to Zapier (Wealthbox) and for the moment I am using MyRepChat service to do this, but seems silly if I can just bypass MyRepChat and use a Zap to port SMS messages from Zoom right into my CRM.

6 REPLIES 6

SoCapital
Newcomer
Newcomer

Did you happen to find the answer to this?  Facing the same situation...

Gautam3
Newcomer
Newcomer

Me too.  What about Zoom Phone call recordings?

AdminFIFG
Newcomer
Newcomer

I need help with this too. My salesperson told me when we signed up with Zoom phone that Zoom Integration team would be able to help me with this. Zoom integration told me it is not their job to do this for me. Zoom support has been frustrating. I like Zoom phone, but the supports ranks at the bottom of any support I have dealt with.

AdminFIFG
Newcomer
Newcomer

Looks like many of us are having this same issue. My salesperson for Zoom Phone told me that the integration team would help me with this when I switched to Zoom phone. The integration team told me it was not their job to help me with this and told me to take it up with the salesperson's manager. Zoom support has been horrible. I do like their product.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Welcome to the Zoom Community, @AdminFIFG! We're sorry for the trouble you’ve experienced. Our technical team has shared detailed instructions in response to your support ticket. Please take a look when you can. If you need any more help, just reply to the ticket to reopen it. We're happy to assist! 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Thank you. I will check this out and see what it says.