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Click to Dial on Android does not have Zoom as an option

Guy2
Newcomer
Newcomer

When we go to an applicable phone number and click on it, Ring Central, Phone, and another app pop up, but not zoom. Anyone have any ideas?

4 REPLIES 4

YaBoiB
Community Champion | Employee
Community Champion | Employee

Hello @Guy2

 

 You will need to change the default phone app in your phone. Here is some instructions on how to do this operation. 

https://www.howtogeek.com/798736/how-to-change-the-default-phone-app-on-android/

 

Regards,

Brandon 


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?

mcllc
Newcomer
Newcomer

Zoom is still not being displayed as an option when I complete these steps. Other apps that don't even have voice services show up (like Webex) but no Zoom.  I have a Zoom phone license and can't complete calls outside the Zoom app. Frustrating.

YaBoiB
Community Champion | Employee
Community Champion | Employee

@mcllc

 

 Are you on a mac or windows machine or other?


Brandon (he/him/his)
Zoom Community Champion
Have you heard of Zoom AI Companion?

mcllc
Newcomer
Newcomer

Android