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Changing business hours

EGabrielle
Newcomer
Newcomer

Hello I need help. My IT is not around today and I need to update our business hours, so my phone operators can continue to answer phones. Where do I find this? thx 

2 ACCEPTED SOLUTIONS

IP-Man
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@EGabrielle , are you referring on a Call Queue? As a call queue admin you can go to Phone System Management> Call Queues>select the Q you want to change>profile>business hours>edit

 

If its a user only, go to Users&Rooms>Users>select the user>user settings>business hours.

 

Hope this helps!

 

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

 

Cheers!

View solution in original post

IP-Man
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Just checking in, if this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well. 🙂

Cheers!

View solution in original post

3 REPLIES 3

IP-Man
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@EGabrielle , are you referring on a Call Queue? As a call queue admin you can go to Phone System Management> Call Queues>select the Q you want to change>profile>business hours>edit

 

If its a user only, go to Users&Rooms>Users>select the user>user settings>business hours.

 

Hope this helps!

 

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

 

Cheers!

I check. thx u so much for ur help

IP-Man
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Just checking in, if this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well. 🙂

Cheers!