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2024-05-15 05:51 AM
Hello,
We're currently migrate on Zoom phone and one of big restriction we've identified is the video support of 2N intercom directly with the zoom application without a video-capable IP phones.
Indeed, our user are using the video to identified the person at the door to open it directly from their desk (via dtmf code). On our previous phone solution, video worked directly on the softphone and deskphone.
We can use 2N specific app on workstation but it's a big challenge with the number of intercoms and contacts.
So, we are requesting that Zoom support 2N intercom video with Zoom desktop / mobile
Best regards
2024-11-07 09:53 AM
+1 for us as well.
However please do not limit it to just 2N devices. Any device that supports video intercom (Grandstream in our case) should be answerable on the soft client.