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zoom freezing when sharing Windows 11

technikz
Newcomer
Newcomer

Good Evening,

 

When either I share something on my screen or someone within the meeting share their screen my computer freeze and zoom crash. No matter what is being share either with video and audio or just a picture zoom seems to crash. I have tried reinstalling the software but still having issues. 

3 REPLIES 3

Thx123
Newcomer
Newcomer

Did you enable hardware acceleration under video and adanvced.  make sure all 3 are enabled.

Also I find 64bit of zoom seems to be better on Win 11

 

 

TobyA
Newcomer
Newcomer

I had a similar issue, on checking task manager I could see  zoom.exe(32 bit)  so not sure how but I was running the 32bit version on my new w11 system. Uninstalling and installing the 64bit version of zoom resolved the issue for me, thanks @Thx123 !

Glad it worked for you.  Cheers!