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wrong screen name

karenglevi
Newcomer
Newcomer

everytime i click a zoom link, the wrong screen name appears.  I have changed the display names in two accounts that I have and so I don't know where this name is coming from.  so frustrating and I my accounts do not allow me to talk to zoom.  emailing with them has been frustrating and i have done everything they have suggested and it is still happening.  any ideas?  i also made sure that i am the only admin that is linked.  BUT, i just can't see where this name is even entered!  thanks in advance.

1 REPLY 1

Bri
Moderator
Moderator

Hi @karenglevi ! Could you tell me where you're attempting to change your display name? Are you doing this within your Zoom web portal? 

 

https://support.zoom.us/hc/en-us/articles/8715431556621-Changing-your-name-on-Zoom


Bri
Zoom Community Team
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