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Known Issue: Zoom is aware of Scheduling issues related to Microsoft Azure, but is not directly impacted and your previously scheduled meetings and webinars are still available:

Join a Meeting here: https://zoom.us/join

Steps to join or launch a new meeting:
1) Login to your Zoom Account
2a) From the Zoom client, Select Profile, then Meetings or Webinars
2b) From the Web, Select 'Meetings' to see your scheduled events
3) Locate upcoming meeting, select 'Start", copy and provide the meeting ID to meeting participants, or schedule a new meeting.

Please refer to the Zoom Status Page for the latest information.

updating Zoom

Johnwmiller1947
Newcomer
Newcomer

I want to update my Zoom.  The problem I am having is it freezes, and I can't hear anyone and the people can't hear me.

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

I would suggest you uninstall Zoom completely, reboot and then download the latest version.

 

Uninstalling and reinstalling the Zoom application

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-applicati...

 

Regards,

Frank