requiring passcodes

[jpdaBaker]

i've setup a passcode to enter meetings, but no one i send the invites to gets asks to enter the passcode. i want all participants to have to enter the passcode

[nancyc · Accepted solution]

Hi jpdaBaker,

By any chance are you using a free account?  Free accounts have passcodes turned on by default.  If you are not using a Free account, please check your Account Settings > Security.  Here is a link with specific details on how to turn on passcodes in your account:  Zoom-Meeting-and-Webinar-passcodes 

Please consider marking as "solution accepted" if this suggestion remedies your issue.

Thank you,

[nancyc · Accepted solution]

Hi jpdaBaker,

By any chance are you using a free account?  Free accounts have passcodes turned on by default.  If you are not using a Free account, please check your Account Settings > Security.  Here is a link with specific details on how to turn on passcodes in your account:  Zoom-Meeting-and-Webinar-passcodes 

Please consider marking as "solution accepted" if this suggestion remedies your issue.

Thank you,

[jpdaBaker · Accepted solution]

thank you nancy, we were able to find the settings in there to enable the effect we wanted.

thanx again,   j p

[Ezekiel12]

Please can I still create a meeting without using the Passcode, I am not able to turn off the passcode option 

I am using the paid version , however, I get this option 

[nancyc]

Hi Ezekiel12,

It looks like you have two issues here.  One is that you are showing a screenshot of a basic (free) account which has passwords enabled by default.  If this is a paid account, you have the option of turning off passcodes but adding another security item such as a waiting room.  

I suggest checking with your Admin first to make sure you have a license assigned.  Then you can customize your Security settings.  

thanks!