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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

request for additional security

adrian_jones
Newcomer
Newcomer

A weekly meeting was unable to run because a code was sent to my email and I was not able to retrieve it.

I can I ensure that this does not happen again?

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Zoom security processes may require authentication that you are the account owner. If you cannot access your email, you should enable 2FA (two factor authentication) according to this Zoom Support article:

https://support.zoom.us/hc/en-us/articles/360038247071-Managing-two-factor-authentication-2FA- 

If you are sharing an account with someone else and do not have access to the email address  or 2FA mechanism of the Zoom account, it’s a violation of the Zoom Terms of Service (TOS).

https://explore.zoom.us/en/terms/ 

If the meeting was set up by someone else, but they are unable to host the meeting AND they want you to host the meeting for them, using the Host Key is a workaround that Zoom provides:

https://support.zoom.us/hc/en-us/articles/205172555-Using-your-host-key 

Note that the Meeting need to be set without Waiting Room and with Join Before Host for this to work. 


Ray -- check out the GoodClix website.