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Yorel90
Newcomer
Newcomer

When in a meeting, as a participant, and I want to pin several participants, why can I not see anyones video besides the host? ive tried and tried to look thru my setting, and still can't get the gallery view and sort gallery button to come on in meetings. helppppp

1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

It sounds like the host is using Focus mode.

 

Focus mode is designed with the digital learning environment in mind, allowing students to stay attentive or work on their tasks while under supervision, without being distracted by others and their tasks. This feature gives the host and co-hosts view of all participants’ videos without other participants seeing each other.

 

https://support.zoom.us/hc/en-us/articles/360061113751-Using-focus-mode- 

 

 

Regards

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