missing transcript for recording

[cindyyxe]

Can anyone help. I got both an audio and video recording but no transcript. is there anyway to get a transcript from the recordings I do have? I tried setting up another mtg and playing the recording. It captures me fine, but not my other person.....any suggestions?

[AlamN]

Have you tried to change the default language? please refer to this article https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064927

[MaeG · Accepted solution]

WHOA! This happened to me yesterday too. I checked my settings and everything is set to record, transcribe, and save. Did you find an answer? 

[sybilcooper]

Did you figure this out? This is happening to me as well.