jeanneg59

[JeanneG59]

I am unable to get the Zoom client app to load on my Windows desktop computer.  When I click the app icon the loading "circle" appears for about a second and then disappears.  Nothing happens.  I have deleted and reloaded it a couple times and rebooted my computer, but it has not corrected the problem.  I have been connecting via the browser but have meetings next week that I would like to use the Zoom Client App.    It has been this way for several months and seemed to be connected with a Zoom software update.  I also recently went from a paid subscription to a free subscription so don't know if this might be related.    Any suggestions?