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files available after meeting has finished

tribe
Newcomer
Newcomer

Hi.  There were a number of files uploaded to a meeting, and where not downloaded during the meeting.  Now they are not available in chat download.  Is there another way of retrieving these files?

1 ACCEPTED SOLUTION

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @tribe 

Unfortunately, once the meeting ends, all chats and files sent through in-meeting chat are unrecoverable. It would be best to reach out to the host or sender of the files to see if they can send them to you again. 

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2 REPLIES 2

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hi @tribe 

Unfortunately, once the meeting ends, all chats and files sent through in-meeting chat are unrecoverable. It would be best to reach out to the host or sender of the files to see if they can send them to you again. 

tribe
Newcomer
Newcomer

that's a shame.  thanks for confirming.