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connectivity issues error 104114

Kako
Newcomer
Newcomer

i am shown a connecting screen for a long time every time I join my classes, then it shows unknown error occured

 

1 REPLY 1

igorn
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Hello!

 

This error typically implies that you are having a network connection issue. This is likely do to something on the machine blocking your ability to connect to Zoom. Please check the following:

 

  • If you are on a network with a firewall or a proxy, contact a network administrator to check your firewall and proxy settings: Network Firewall or Proxy Server Settings for Zoom

  • An antivirus software like AVG may be blocking your connection to Zoom. Disable the service and try again.

  • A local firewall on the machine maybe blocking your access to Zoom

 

If this was helpful, please click Accept as Solution below!