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can't seem to be able to have only waiting list for my personal meeting room--requires passcode

goldham
Newcomer
Newcomer

I'd like to have only a waiting room for my personal meeting room--not just for instant meetings but for all scheduled meetings.  While the policies state I need to have only one of these, I'm unable to uncheck the box requiring a passcode.  Can someone offer some advice? Can't seem to get this question answered by the bot and don't see a way to get a live person to respond from zoom

1 REPLY 1

EJR
Newcomer
Newcomer

I would, too! The last time I selected waiting room only, I only saw one invitee waiting, and after I let that one in, the rest started texting me that it required a password that was never assigned. This has happened since the last upgrade, and our meetings have been disastrous. What's going on?