Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
When I join a meeting using the initiator's ID, they cannot see me. I can see them and we can hear each other, but no visual on their end. I have gone through the tests and it says system is working. Thanks for the advice.
Je souhaite changer d'adresse mail de connexion car celle que j avais utiliser pour creer mon compte n'existe plus. To contact our support team, sign up for an account at https://zoom.us/signup or confirm you used the correct email address." Je ne sais plus quoi faire, j 'ai besoin de votre aide.
Quand je rentre ma nouvelle adresse mail, je reçois un message de zoom qui me dit de cliquer sur le lien qui vient de m'être envoyer sur mon ANCIENNE adresse (celle qui n'existe plus) .
J 'ai donc contacter l'assisatnce comme me le conseille zoom :" Si vous ne pouvez pas accéder à votre ancien e-mail, contactez l’assistance Zoom." et j'ai rempli le formulaire de demande d'aide
Pour réponse j ai reçu ce mail à ma nouevelle adresse.
"Our records indicate that the email address provided in the request is not associated with an active Zoom account so we are unable to respond to your open ticket.
Bonne apres midi
Céline
Show less
I have an SSO login for my company. It works fine. I just received a 2nd zoom SSO login from an educational institution. When I use the desktop zoom client (windows 10, v 5.8), it automatically logs me into company sso account.. I need to sometimes switch to 2nd SSO account, but when I try "Switch accounts" or sign out and then go to sign in, when I choose the SSO option, it whips by and automatically logs me into the company SSO account. I am not given a chance to type in a domain to log into the 2nd account. How can I fix this?
Show less
hello for Zoom calls, how can i make sure i use a datacenter in Germany, i am located in Europe and i cannot choose. under statistics it says "you're connected to Zoom Global Network via data centers in the United States (DCA) " and when i am on a call, ping sometimes is around 90-100ms so quite high. Video and audio is good though A while back i remember it was giving me a DC in Germany automatically and ping was lower. Can one choose a DC in Europe? Is Germany still the only option? I am on a free plan right now. thank you
Show less
In many of my saved invites, somehow the invitee mysteriously disappears before the meeting date and at the time of the meeting, they don't have a link to the meeting and I don't see their name listed anymore as an invitee? Often the invitee gets a notice that the meeting has been cancelled - when it has not. What's going on?
Show less
