I have enabled the option Record active speaker, gallery view and shared screen separately.

But the active speaker recording is always happening in 640x360p resolution irrespective of i enabled hd option in camera seting in zoom client.

i want active speaker recording to be on 1080p.

How to do this?

We just switched to Zoom for taking calls and having audio/visual meetings.  Our team all joins a call/meeting each day for collaboration.  We are also all in phone queues.  Currently if we are already in our collaboration meeting if we get a phone call, it is not giving an audible ring.  It is just popping up a little notification window to let you know you are getting a call.  We need it to audibly ring. 

Is this possible?

Am trying to locate the settings link on my profile for advanced audio (see below the screenshot from the support page) –

I found the settings page, but nothing on the navigation bar is labelled as below (audio/advanced)

I need to change the default setting for ambient noise –

Can you please help me with this? We use zoom to share funerals with mourners who cannot attend the services in person and the default filter blocks the organ and choir.

Hello everyone,

Windows 10 PC, running updated Outlook version from Office 365. Zoom plugin has worked for months with no problem, but recently when I open a new meeting and click on the Add a Zoom Meeting icon, it says "Adding Zoom Meeting" in the top left corner, with a spinning circle that seems to go nowhere. After several minutes the line changes to: "we're sorry, we couldn't access Zoom" error that appears to say that the plugin can't reach the internet to get the information being requested. 

No internet issues with the computer, all working and testing find for accessing LAN and WAN resources.

Any idea what is happening? I have tried reinstalling the Zoom app and the plugin, updated Outlook, but nothing seems to make a difference.

Thanks in advance!

Bob