I bought my mom some corded Apple EarPods with a standard 3.5mm headphone jack with the hopes that she'd be able to use them for Zoom calls in order not to blast the noise at the rest of the house all day.

Unfortunately, she tried plugging them in earlier today and this weird "Realtek __" message kept popping up and you could still hear the meeting through the computer speakers.

As you may be able to tell, I am only familiar with Apple systems.

What's going on? What would the EarPods show up as when she plugs them in?

What setting adjustments would fix this?

Thanks!

Strange issue. Every time I log in to a meeting, my virtual background covers every dark color (hair, clothes, eyes) while my green screen and skin is completely visible. I have to uncheck the "I have a green screen" box, turn on my video, then check the box again. Any solution?

12 Months ago I was able to zoom with PRC (mainland China) but now when I sent a zoom link to PRC they cannot enter the meeting but receive an error message saying the problem is "due to the limitations of the host". I have a basic free plan. What limitations could that be and how to overcome them? 

When I am in a zoom meeting and the Facilitator shares her screen to show us a document, my entire computer screen goes black.  I can hear the participants, but not see them.  They can see & hear me.  This is very important for me in the volunteering I do.  How do I fix this?

I have an HP computer, and running windows 10.   This problem only started about a month ago.  Hope someone has the solution.

Why can't I disable the waiting room once I'm inside a meeting? Previously, I used the waiting room only at the start of the meeting, and once it began, I would go to participants, more, and I could disable it. Now, this option appears in a lighter gray and doesn't allow me to change it.