Hi Everyone,

This doesn't happen every time, but it has happened 3 or 4 times where I start a meeting as the Host and the couple comes in and we are in different 'rooms'. I have only sent them one link for our scheduled meeting so they can join me.

I called the couple by phone, and they said it showed that I was involved in another meeting.... WHAT???? I am in their meeting.  So I exited the meeting and then went to their link (the one I emailed them) and entered the meeting that way.  This has happened in the past but not for a year or more.  Is this a program glitch?  I talked to a friend who uses zoom for her business as well and she has had the same experience.  I feel baffled by this.

I hold regular Zoom meetings and record them. I've checked the settings and the recordings are set to Full HD (1080P). I have a very good wired internet connection but on occasion have noticed the recording drops back in quality to 720P and was wondering if this happens because one of the other participants has a poor internet connection?

Thanks in advance for any feedback

When I share the screen, the screen I shared is always overexposure, which is abnormal and hard to see, once I move my mouse or slide down the page I am sharing. But if I don't slide up/down the page I am sharing (don't move the mouse) for three to ten seconds, the screen I shared became normal. I don't know why and it seems no one had similar questions.

Looking forward to any potential solutions. Thanks in advance!

I created a zoom meeting using the Windows desktop app.  I copied the meeting link and posted into a LinkedIn post.  I opened the meeting from the desktop app.  People joining the meeting opened the link from the link posted on Linkedin.  No one joined the meeting I opened from windows. One person went to the web and entered the meeting id & password.  Question:  if the link is the same, I should be able to open from windows and have people join from the web or directly from the linkedin link.  Is that right?  If yes, it didn't happen.  Please provide some insight.

I'm assisting a user who is creating an audio test for participants with hearing disabilities.

We have a set of audio tracks that have the audio split in separate channels, Left and Right. When they are played on a computer, they play properly: with certain sounds going to one ear, and other sounds going to the other ear.

When this sound is shared over Zoom, the split audio is audible in both ears. Now, the unintended audio is softer/lower than the intended audio, but it should not be audible at all and it is.

I've ensured both the host and participants have sharing/audio at sound+stereo (high fidelity) and I set auto processing to Off (Windows-Raw), but there is no change.

I've tried all the different audio profiles, but no change.

Audio intended to go to the left ear is still audible in the right ear, and vise versa.

Thank you for any help.

I can’t record the gallery view, and also I can´t choose the way I record the meetings because its only aprobed for the administrations role. 

I have recently change my pro zoom account into a community and till this time I cannot choose the options for recording in the cloud. 

Has anybody also this problem?

We have a system that needs to keep our internal platform, Zoom, and Google-Calendar all in sync. To do so we have built a Zoom webhook handler that subscribes to Zoom webhook events, and an app that publishes the events:
- meeting.created

- meeting.updated

- meeting.deleted

- meeting.ended

All of our users have the Zoom addon for Google workspace installed and configured. 

Creating meetings via Zoom Scheduler & Google calendar are working mostly as expected. The only issue is that when a meeting is created via Google calendar, the Zoom webhook event doesn't have the meeting invitees (maybe google isn't sending the participants to Zoom?). 

The problem: Changes to events in Google Calendar are not triggering a meeting.updated or a meeting.deleted event in the Zoom webhook. I don't have much documentation to troubleshoot to know if this is a feature they even support. For example, if you change the time of the meeting, change participants, or delete the meeting in Google calendar, Zoom doesn't appear to be getting those updates and as a result, trigger a webhook event. 

My teacher sent me a recording on 24 March 2024, I wanted to rewatch the recording but when I am trying to open the recordings it shows recording does not exist .... My teacher has not deleted the recording or anything else ... 

The recording so much important to me .. I want to watch all the recordings as my exams are approaching ... 

Plz help me