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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Sharing 2 PowerPoint at the same time

I have to give a training in 2 languages (French and English). I have two PowerPoint files and want both to be displayed on the screen. How do I do this with Zoom? Thank you

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Zoom randomly crash

My Zoom crashes randomly and I have no idea about that. Reinstall Zoom and update my GPU driver does not fix the problem.I didn't find a way to upload files here so I uploaded full crfash logs to Google Drive.https://drive.google.com/drive/folders/1V... Show more

My Zoom crashes randomly and I have no idea about that. Reinstall Zoom and update my GPU driver does not fix the problem.

I didn't find a way to upload files here so I uploaded full crfash logs to Google Drive.

https://drive.google.com/drive/folders/1VE1M8iTcFpdMEy4x9IvHd0ERgSfLm6mb?usp=sharing

 

Also here's one of the log:

<?xml version="1.0" encoding="UTF-8"?>
<CrashRpt version="1403">
    <CrashGUID>2b1d6034-f2e3-431a-a05e-b3597b6b3d71</CrashGUID>
    <AppName>Zoom.us</AppName>
    <AppVersion>5.16.5.24296</AppVersion>
    <ImageName>Zoom.exe</ImageName>
    <OperatingSystem>Windows 10 Pro Build 19045</OperatingSystem>
    <DispalyDevice>NVIDIA GeForce RTX 3060 Ti||NVIDIA GeForce RTX 3060 Ti</DispalyDevice>
    <CPU>12th Gen Intel(R) Core(TM) i5-12600K</CPU>
    <CPUUsage>3.162245</CPUUsage>
    <OSIs64Bit>1</OSIs64Bit>
    <GeoLocation>zh-hk</GeoLocation>
    <SystemTimeUTC>2023-11-19T15:39:19Z</SystemTimeUTC>
    <ExceptionType>13</ExceptionType>
    <GUIResourceCount>3671</GUIResourceCount>
    <OpenHandleCount>2492</OpenHandleCount>
    <MemoryUsageKbytes>357652</MemoryUsageKbytes>
    <MemoryLoad>48</MemoryLoad>
    <TotalPhysicalMemory>32526</TotalPhysicalMemory>
    <AvailablePhysicalMemory>16676</AvailablePhysicalMemory>
    <TotalPageFile>41230</TotalPageFile>
    <AvailablePageFile>15372</AvailablePageFile>
    <TotalVirtualMemory>134217728</TotalVirtualMemory>
    <AvailableVirtualMemory>132116308</AvailableVirtualMemory>
    <GPUInfo>OrayIddDriver Device##17.1.58.818</GPUInfo>
    <GPUInfo>NVIDIA GeForce RTX 3060 Ti##31.0.15.4592</GPUInfo>
    <GPUInfo>RayLink Virtual Display Adapter##1.0.2.0</GPUInfo>
    <CustomProps>
        <Prop name="App Start Time" value="20231119_102843"/>
        <Prop name="VideoLaunchReason" value="2"/>
    </CustomProps>
    <FileList>
        <FileItem name="crashrpt.xml" description="Crash Description XML"/>
        <FileItem name="ssbcrash_hang_5.16.5.24296_NA_NA_11192023_103919_Zoom.exe_28040_unknown_NA_NA.dmp" description="Crash Minidump"/>
    </FileList>
</CrashRpt>

 

 


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Blurry screen

On my ZOOM screen, I appear with a big blurry static moving feature..how do I or can I remove this so I have a clear cut ZOOM background?

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why there is no China in "data & Storage"-> Customize data centers for meeting

In setting->general->Data & Storage->Customize data centers for meeting/webinar/whiteboard/note data

 

There're some countries, but there is no China

 

How to solve it?

Sharing ipad screen from desktop app

I used to be able to share my ipad screen when I was on Zoom on my desktop. I can no longer share my ipad screen. I have worked with the tech department in our building and they told me it is a result of the latest Zoom update. Is there a work around... Show more

I used to be able to share my ipad screen when I was on Zoom on my desktop.  I can no longer share my ipad screen.  I have worked with the tech department in our building and they told me it is a result of the latest Zoom update.  Is there a work around or are there plans to fix this?


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saving my recordings outside of zoom and on a memory stick

I am almost full of all of my recordings on zoom icloud and I want to remove them from zoom  icloud onto a memory stick then delete it so I have room to do other recordings. How do I do that on my mac book air please?

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Zoom & Wellness Living Microphone Issues at 40minutes ?

Hi Zoom experts!I recently integrated my Zoom account with my Wellness Living account in order to stream live dance & fitness classes. It seems that around the 40-minutes mark my microphone starts to cut in/out & eventually stays out for the remainde... Show more

Hi Zoom experts!

I recently integrated my Zoom account with my Wellness Living account in order to stream live dance & fitness classes.  It seems that around the 40-minutes mark my microphone starts to cut in/out & eventually stays out for the remainder of the class.  I do have a "pro" account but find it strange that the 40-minute mark is where the issues begin (as if I had a basic/free account). 

 

Wellness Living tech support cannot seem to verify any issues with setup. I looked at the hardware of each device, my speakers, my laptop, my audio mixer, my microphone, my music device - all seem to be working effortlessly in-person and perfectly fine up until that 40-minute mark. 

 

I recorded my Zoom session and can email anyone that may have some knowledge!  please HELP!

This can & will effect my revenue stream for my new small business.

 

Thank you!

 

Distressed,

Adam Anthony

AAA Dance & Fitness


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Problems with Annotation on iPad Pro

Since the recent toolbar redesign, I've been having persistent issues with the annotation tools when using a whiteboard or sharing my screen, including:- Double tapping pencil no longer switches to eraser- When erasing, annotations are occasionally r... Show more

Since the recent toolbar redesign, I've been having persistent issues with the annotation tools when using a whiteboard or sharing my screen, including:

- Double tapping pencil no longer switches to eraser

- When erasing, annotations are occasionally randomly erased across the screen far away from the point I was trying to erase - this is particularly frustrating! 

- Switching colors is very buggy and oftentimes, I have to switch to another tool, then back to the pen, before I can change the color as the menu won't open otherwise

 

As a teacher, this has really made my life much more difficult, and any help would be greatly appreciated! 


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Facturación

Cancelé el plan que tenía porque no lo iba a usar más y me quieren cobrar igual este mes. No sé a dónde llamar o cómo hacer para solucionarlo.

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Zoom error code 13215

So all this stuff started 2 months ago, since one of my clients moved to China. My client experienced Zoom error code 13215, and after I upgraded my account to “Zoom pro”, she was able to join my meeting again...until this month. Due to the problem i... Show more

So all this stuff started 2 months ago, since one of my clients moved to China. My client experienced Zoom error code 13215, and after I upgraded my account to “Zoom pro”, she was able to join my meeting again...until this month. Due to the problem in my budget, I couldn’t pay the payment before the due date(Nov 07, 2023). Yeah, I DID pay for it at Nov 11, and it says ‘My account has no outstanding invoices at this time’. On November 19, the client told me that she was unable to join my meeting again, experiencing Zoom error code 13215. I did upgrade my account, I did pay for it. Is there any other way that my client from China could join my meeting again?


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