Hello, I am trying to register my mobile phone number in my profile, using the URL  https://zoom.us/profile.

The full number itself is already registered as the 2FA method.

Registering it as 2FA number five, ten minutes ago went without a hitch.

This time, though, when I enter the Zoom-Code, I get a message that the phone number could not be verified.

I have tried both version of number notation, and even got Codes using either method for the international phone number format, delivered to my mobile – but those always result in a not verified message. What can I do?

We have an educational program we are doing for over a year.  It would be very useful when some of our faculty, coming in to help with questions, could cause an alert to let the speaker know they are there. Can we set it so that when certain people log in, that we are notified? Would be helpful because sometimes we don't know they are there.

— Richard 

Hello!

I just bought a new M2 Mac mini base model and one of its primary uses is as a videoconferencing machine to be used 3-5 hours a day. I have been having a ridiculous amount of issues and I am looking for ideas. I am using it with a Logitech Brio webcam on a tripod with no usb extension cable and the mini is hooked up to a 65" 4k tv over HDMI 2.0. This is what I am experiencing:

1. Audio will work for a while but eventually when I am unmuted all everyone else hears is a loop of echo noises. When I am muted and I open up audio preferences I can see the mic levels jumping wildly. I can use the iPhone a a mic and that seems more stable although sometimes it loses the connection. I tried using AirPod Pros as the mic and zoom immediately crashed.

2. Video is usually ok but will my video will freeze at some point in the conference. Audio still works and I can see video / screen sharing of the other participants.

3. Sometimes I see a spinning beachball and the zoom app becomes unresponsive. If I am lucky I can get through most of the rest of the zoom conference seeing and hearing participants and seeing screen shares. Eventually the entire app locks up.

In an effort to troubleshoot, I have completely wiped the Mac mini and reinstalled the latest os: 13.2 (22D49). I have a minimal software installation including 1password and the webcam settings app. no other non apple software is installed on this system. I have the default camera and mic set to the brio webcam and the default speaker set too "same as system" which is the tv.

Has anyone else been running into issues like this? Zoom works fine on my other devices (M1 Studio, iPad Pro, iPhone) and everything else I've tried on this Mac mini (before wiping to a minimal installation) works great. I can only assume that these problems are between the current version of the zoom app and the hardware or os of the new m2 Mac mini. I am running zoom 5.13.6 (14918).

Thank you in advance!

When I copy and paste text from a Microsoft Word document into the Zoom chat function, the text is either bold and/or underlined, when it was not like that initially. The formatting of the text also changes. I have never had this problem, till I did a recent upgrade. I have no idea how to stop Zoom doing this repeatedly. Can someone please help? Thank you, Mo.