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Hi team, I have employees under me who are now taking my zoom sessions with my clients. I have paid the extra to add another user, added them in all settings as user/cohost using their account email both on the app and the site, but they still have zero access to anything I have organised. I really need my set meeting links to be accessible by them, at their end, so I don't have to attend the zooms with all the controls etc.
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it took me a long time to understand that you can't just add any Zoom user to the host list. You can only add a paid (Licensed) user and this user must be added to your account. I have someone I need to delegate hosting to. She is a paid licensed user so that should be good. But when I go to add her to my account, I learn that her license then becomes part of my "organization" and she gets a refund and I pay her bill. Is this the only way to do this? Neither she nor I want to be partners - we just have a one-time need for collaboration. How do solopreneurs delegate meeting hosting? Is it possible that I could add her as a Basic user and your system would read that she's a licensed user thereby allowing me to add her as an alternative host? The only solution I see is for me to give her my login, which can't be a good idea for Zoom security.
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Hi there,
struggling to find a way to make the Mac desktop client (5.17.11) record just ONE speaker at a time. Instead of having two people permanently on video recording.
thanks 🙏
After purchasing a Zoom Pro account, I disabled SSO login and accidentally signed out before i was able to set the password for email log in. Now I am unable to login with both email and Google SSO. If i log in with Google SSO, it just shows 'You cannot log into your Zoom account using this method. Contact your IT administrator for instructions. (2,025) '. And if i try to reset the password using 'Forgot Password', i get an email that says 'There was recently a request to change the password on your account. Based on our records, you used Google to sign in Zoom, click the button below, then select sign in with Google.' and the link leads me to the same sign in page as earlier and the cycle repeats. Now I am unable to access my account using either Google or email log in. How do I reset password and gain access to my account? Please help!!
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