A while back I signed up for a personal Zoom account. I used it mainly for online open mics where musicians perform for other musicians in an open mic fashion. Then I got a job and, of course, they had a work Zoom account for me to use. I'm on Ubuntu 21.10 so I downloaded and installed the zoom client. I get scheduled for Zoom meetings and I click on the link and a browser tab opens and starts the Zoom client. Sometimes I seem to be using my personal account and sometimes I am using my work account. And sometimes I have two zoom icons in my notification area and I am apparently running two different copies of Zoom. It's very confusing.

If I log out and stop all zooms and start one up again and click Sign In there's an SSO button there. Assuming that's single sign-on so I click that.  The Zoom window changes to say "Sign in with SSO" and then there is a domain <company name>.zoom.us. At the same time, there's another Zoom window that shows me logged in already with my work account.  Also, a browser tab opens also saying "Sign in with SSO" and has a Launch Zoom button. Finally, there are not one but two icons in my notification area for two different zoom apps running!

Clicking on the Zoom icons in my notification area yields two different menus. One Zoom icon lists:

Join Meeting...

Share Screen...

Switch Languages >

About

Exit

While the other one shows:

Join Meeting...

Share Screen...

Open Zoom

Settings

Switch Languages >

About

Log out

Exit

Looking at the process table I see not 1, not 2 but 4 zoom processes. Two of them are /usr/bin/zoom and two are /opt/zoom/zoom. /usr/bin/zoom is a symlink to /opt/zoom/ZoomLauncher. Seem that running /usr/bin/zoom (really ZoomLauncher) simply turns around and starts /opt/zoom/zoom, but then it just hangs around...

Considering I already have 4 zoom processes running with two windows and two icons in the notification area pressing "Launch Zoom"  in the browser tab seems pointless and indeed is pointless because clicking it does nothing.

Clicking on the short menu Zoom icon and selecting quit kills the Zoom window that had the "Sign in with SSO" leaving only two zoom processes. Closing the Launch Zoom tab does nothing but close that tab.

Is this really how Zoom is supposed to operate when you have personal and work Zoom accounts?

al momento de ingresar a una Reunión de zoom desde la aplicación, mi micrófono no se escucha, y la cámara solo sale en negro.

Mi cámara y micrófono funcionan bien al probarlos desde mi propia laptop, pero no desde la aplicación de zoom

yo tenia juegos en mi computadora, y los desinstale, pensando que no eran compatibles con el sistema de Zoom, sin embargo, no fue así, y mi cámara y micrófono siguen sin funcionar, afectando mi rendimiento virtual de manera significativa.

zoom no me da ninguna otra solución además de contactarme con la comunidad. Alguien tiene idea de como solucionar esto?

(translation in english)

When i want to enter a reunion in the zoom app, I can't hear my microphone, and my camera only shows a black screen when I turn it on.

My camera and microphone work just well when i test them from my own laptop, but they stop wrking when i enter the zoom app.

i used to have some games in my computer, but I uninstalled them, thinking they were non-compatible with the Zoom system, but that was not the case, and my camera and microphone still don't work, affecting my virtual work in a significative way.

Zoom doesn't offer any other solution rather than contacting with the community. Does anyone have an idea of how to solve this problem?

Hi, I recently purchased a Mac Mini and an Apple Studio Monitor. Today was the first Zoom session. I have no video at all. Audio is fine. I updated Zoom. Zoom tech messaging requested that permission be established in Apple System Settings > Privacy and Security > Camera setting for Zoom is on. Still no video. Microphone is also ON and performs. No phone support. Video Assistant is unable to understand this sitation, which is disappointing. So this appears to be the only possible support option at this time.