I read about virtual backgrounds. In the page I read first, it said I can use a virtual background instead of a static image. The virtual background isn't working because all I see is my background and not myself. Can I instead get Zoom to use a picture on my computer? If so, how do I do that? I can only see how to add a virtual background.  Or, why can I see only the virtual background and not myself via my camera? I really want to mask what is behind me. Thanks.

Duncan

Hello.

When I open my application, it stays on the "connecting screen" and I cannot load the application. Sometimes I am able to get to the meeting code part by launching the application through the browser, but it stays connecting and then says failed to connect and gives the error code "5003."

I use Linux Mint and Mullvad VPN.

Thank you!

My old email shut down, so I deleted that account with Zoom and logged out. Then I opened a new account with my new email address and logged in on the new account. When I tried to start a new meeting, I get an error message, "Can't connect to the account [and it names my old account that I deleted and logged out of]." I'm not trying to connect with that old account; I deleted it. So I'm stuck in this computer death loop. I've checked my account settings, and it's the new address, not the old one. The "from" email (to start a new meeting) is the new one. And yet I keep getting stopped by "can't connect to [the old account]." So frustrating, and Zoom won't give me any human support because I'm a free user; the AI support for something like this is totally worthless.

I'm assuming there's something in the guts that is finding and dredging up the old account, but I can't get into the guts. I've deleted all my cookies on my computer. And yet still the old account is in the way. Any suggestions, please?

I was using Zoom for a long time and annotate tool was there when someone else was sharing screen I was able to draw on it - now there is no option for annotate - why is that?

I've even update to the newest version, everybody uses Zoom app and not the browser and I ve annotates enabled in my account.. There is no Annotate in drop down menu View options if someone is sharing their screen, I cannot draw on it. But the function appears when someone share whiteboard or an image..

Where in the user interface is the option for Zoom Workplace Basic Plus customers to extend a meeting beyond the 40-minute max? I'm not seeing the option in the UI. (If this is answered in another thread, please point me there, however I was unable to find.)

-Thank you!

I am having a problem with the chat and participant boxes covering the presentation since the last update.  The participant see a black box & the host is unable to make the chat & participant boxes narrow enough so not to cover the slide as with an earlier version of zoom.

Any recommendations would be helpful.

Jaki