Hi, I did a research interview today. Normally this works perfectly but today, the transcript function clearly is unhappy, to say the least:  7 hours later, it is still marked as "transcribing". This was only a 30 minutes recording, so not a "novel".
I can work around that and put the recording through Otter separately but I'd like to know if anyone has any idea what might have happened. Many thanks.

Anna

I have updated to the new Zoom Workplace version 6.0.0 (37205) on Windows 11. One of the new features listed in the release notes and this KB article is app Color Themes, but I am not able to find them. 

I followed the instructions in the app to go to Settings>General. The KB article says in the General tab there should be a Theme section, with options for Classic, Bloom, Agave, and Rose. I am not seeing the Theme section or the theme options anywhere in the General tab.

I made sure I'm using the Light appearance since it's noted themes are only supported in Light. I have tried exiting out of Zoom Workplace and re-launching it, and still not seeing Themes. 

Is anyone else having this issue? Any ideas to get them to appear?

Hi,

Could someone kindly help me. I plan to create 2 breakout rooms with automatic assignment of participants, then bring everyone back to main room for a chat and again move them to new set of breakout rooms. I just need to ensure that each time there are different people in the rooms. I wanted to ask if when creating the breakout room second time, I just click on 'recreate' button and the system will create a new mix of people, or clicking recreate will create the rooms with the same people like the first time. 

Thank you. 

Hi,

New to using the Automatic Translations tool and the Translations. What I have noticed is with this active, when one participant changes the language of the Closed captions it changes it for everyone, it seems one user cant see English CC and another participant see French.

Is this correct or have I made a settings mistake?

Thanks

Someone I know is now in Ghana, Africa. We'd like to video-conference together. Tried reading some of the stuff from Zoom, it ALL seemed to assume I have something called a "Zoom phone." I do not, but I have participated in MANY zoom "meetings" but they were all domestic. Tried chat, was denied because I don't have a paid plan.

Can I do this and how to go about it?

This problem has been annoying me for a while now.

I bought a new computer to work from home and it is has decent specs: Ryzen 5700U, 16 GB RAM 4266Mhz, Fast SSD, Wifi6.

My router is also Wifi6 and I have consistent 300Mb download/upload link.

I have not noticed the same problem on other conference solutions.

The problem is (and I am still trying to narrow down the scenario): whenever I am muted, in a zoom conference with more than 2 participants (not one-to-one), every 2 minutes or so I get a blank in audio for about 3 to 5 seconds. Then the audio returns, but that piece of the audio streaming is lost. It only happens to me, and only for audio. The video keeps working during the whole thing (that is why I do not think the problem is my network).

Curious thing: If I hit the space bar to temporally unmute myself for 0,5 sec, then the audio immediately returns. That is why I think it is a problem in Zoom other than in any other piece of my system.

I recently found out I am not alone: https://www.reddit.com/r/Zoom/comments/ijh2hs/zoom_audio_cuts_out_for_a_second_once_every/

But they do not provide a solution, just the space bar workaround.

Please, if someone has any clue on what the problem might be, please let me know. I am thinking about returning this good setup just because of this issue, since it is affecting my work.

Just for the sake of completeness, my setup has a Media Tek Wi-Fi 6 MT7921 card.

Thanks in advance for any reply.