Hi, everyone
I'm used to recording classes on zoom cloud. Recently, I can't have access to my recording files, the platform starts to load and never stops. 
I paid for extra space on zoom cloud, and now I can't use it. 
I hate that there isn't a human support on chat to answer that, and the option at the bot are awful. 
Zoom platform should improve and having a human support like it was years ago.

Hello,

I have an issue about surveys redirect after a meeting.

I have enable everywhere in my account a global survey which should fire next to a meeting.

When I schedule the meeting from the Zoom account, they are redirected after the meeting, however when I schedule from my Google Agenda (Google Workspace) users aren't redirected after a meeting.

I use the PMI if that can help.

Anyone can help me to understand why?

I logged into a court hearing via zoom and the court officials never allowed me into the meeting, and are now saying that i missed the court date. Is there any way to prove that i was in the meeting, such as a log showing who was in the session or trying to get into the session? When i logged in, i ketlpt getting the message "invalid meeting ID. Please check and try again"

We have a reoccurring meeting every other Wednesday and the title is the same - 'Bite Sized learning Session' but then each will have an individual title and an individual branding image but this doesn't seem to be possible without changing them all to have the exact same image and title, does anyone know a way around it?

Thanks,

Hi,

I was signed in to my Zoom Pro account while recording a meeting to my laptop yesterday. The meeting recording prompt was visible throughout the session, so I am confident that the meeting was recorded. However, I am unable to locate the recording.

Could anyone please assist me in finding it?

Thanks

I want to live stream to my FB group. I have set it all up according to the new way since april 22nd, but when going live via "Custom streaming" and on FB via Streaming software, it doesnt remember the streaming code and URL's. It should be a one-time setup, but at always asks for the detalis again...what Im I missing? Thanks🙏

I use Zoom on my Chromebook on a pretty regular basis.  About 10 days ago, I logged in to find it had automatically updated to "Zoom Workplace" and suddenly I'm getting inundated with "low bandwidth" messages and very choppy audio quality when the other people are speaking.

Is there a way around this that does not involve me getting a new computer?  This is already my second Chromebook, and upgrading Zoom was the reason I had to stop using the first one.