I've been teaching voice over Zoom. I use an iMac, sometimes with the internal microphone sometimes with my Yeti stereo microphone. My students can hear me up and down the scale when I demonstrate and sing above C5. I cannot hear them generally above C5 and the sound cuts out. They have done all the suggested remedies for music on Zoom and mic adjustments on their side. Does anyone have any suggestions?

Good day All,

Zoom Freezing - 

I, like almost everyone, have been using Zoom without any problems since COVID began.  I normally use my laptop as Screen 1 - with screens 2 and 3 to the left and right.  

Since last Friday, whenever I open or join a meeting, Zoom will open on my laptop, and any attempt to modify the size of the Zoom app window It freezes.  The same thing happens when I attempt to drag the zoom window to any of my other monitors. 

This happens no matter if I select full screen, minimize or set it to take up just 1/2 of my monitor.  AND, If I go into a room with others and attempt to modify my screen size, the same thing happens, except that we all freeze and get stretched slightly vertically oblong. 

Can someone please help, 🆘, without zoom, I cannot work.  

Steps I've Taken So Far to Try and Resolve this Issue; 

1) uninstalled and reinstalled Zoom

2) updated any missing updates to my Windows 10

3) Emptied my temp files

4) attempted to modify my Pro Plan using less robust settings

5) Purchased a new Logi c922 pro stream webcam.  Same results with either camera. 

6) My Internet speed today is 831 Mbps download and 846 Mbps upload speed. 

Nothing has helped. 

I thank you all in advance for your assistance and knowledge.

Best regards

James Wilson 

Hi, everyone
I'm used to recording classes on zoom cloud. Recently, I can't have access to my recording files, the platform starts to load and never stops. 
I paid for extra space on zoom cloud, and now I can't use it. 
I hate that there isn't a human support on chat to answer that, and the option at the bot are awful. 
Zoom platform should improve and having a human support like it was years ago.

Hello,

I have an issue about surveys redirect after a meeting.

I have enable everywhere in my account a global survey which should fire next to a meeting.

When I schedule the meeting from the Zoom account, they are redirected after the meeting, however when I schedule from my Google Agenda (Google Workspace) users aren't redirected after a meeting.

I use the PMI if that can help.

Anyone can help me to understand why?

I logged into a court hearing via zoom and the court officials never allowed me into the meeting, and are now saying that i missed the court date. Is there any way to prove that i was in the meeting, such as a log showing who was in the session or trying to get into the session? When i logged in, i ketlpt getting the message "invalid meeting ID. Please check and try again"

We have a reoccurring meeting every other Wednesday and the title is the same - 'Bite Sized learning Session' but then each will have an individual title and an individual branding image but this doesn't seem to be possible without changing them all to have the exact same image and title, does anyone know a way around it?

Thanks,

Hi,

I was signed in to my Zoom Pro account while recording a meeting to my laptop yesterday. The meeting recording prompt was visible throughout the session, so I am confident that the meeting was recorded. However, I am unable to locate the recording.

Could anyone please assist me in finding it?

Thanks