Hello all :

     Recently I found some of my students which they have trouble to hear the music that I played during the meeting ( though not all of them .. ) . But they can all hear me talking during the meetings. ( which I find it very strange about it ) . How can I solve the problem , please let me know .

  Thanks in advance 

HELP!!!

When I am in a meeting I can hear everyone no problem.
BUT when someone shares music or their sound I cant hear it - just the odd crackle.
I tested my microphone - OK
I tested Webcam - OK
I tested speaker - an issues.
It comes up with "Same as System (Speakers (realtek (R) Audio)) is the problem.

I used to have zoom on my old surface pro - no problems. I got  anew laptop and this is now happening.  Also it seems to go to ZOOM Workplace - where as before it was just zoom 

I really need help - how do I fix it so I can hear other people's music AND they can hear mine....?

Since I updated my zoom app yesterday, the annotation tool is missing on my meetings. I have verified that nothing is changed on my profile and annotation is turned on "In Meeting (Basic)" section. Please bring that back.

• No Error codes
• Windows 10 PC
• Zoom version Version 6.0.0 (37205)
• Launched a Zoom meeting myself and cannot find the tool used to be on the Zoom menu bar

New to Zoom. Scheduled a meeting for August and guess I inadvertently launched it. I am the host so I opted for end meeting for all. Now shows in "previous" meetings and not "upcoming". Any idea on how to fix this so the meeting is upcoming and not previous?

I need to rely on Zoom to give my users remote support.  This is accomplished by installing the Zoom business client and using remote control.   

However, from time to time, I find an end-user version of Zoom has been installed as well.    I only discover this in the middle of a session when a UAC prompt pops up: One the user sees but I don't.   The task I wanted to perform with remote support can't be done.

I thought I had purged all of the end-user Zooms but they're beginning to reappear.     The end-user version, is of course installed user by user and so it's the end user I have to cajole into uninstalling it.

Is there a way to just block end-user Zoom on machines that have the Zoom Business Client installed?

When I'm in a Zoom meeting on my Macbook Pro and get a call on my iPhone, the call shows up on my laptop and minimizes my Zoom screen and I don't know how to keep this from happening. I also can't see a way to restore to full screen once the call stops. I looked at Zoom settings to see if I could turn off phone while in meetings, but there was no link for phone. I am using a Macbook Pro, Sonoma 14.5.  Zoom version 5.17.11. Thanks for your help in advance.