Hello,

I am a student and in a very difficult situation. I have a "free zoom account" that I used for my zoom lectures from my school. I was recording the lectures but now when I am trying to retrieve them, I dnt see any recordings on my account. As it is likely that I mentioned, being student I couldn't afford a paid account. Could zoom please help me here? Really need my lecture video to save my life! PLEASE PLEASE, help!

Thanks again for your help!

Between two weeks ago and today,  I recorded a number of meetings in the Zoom cloud.  Although the account was set to have trash enabled and it has worked fine in the past.  When I went to recover the recordings, they were all gone.  I tried Zoom's AI, and several other AI programs to walk me through and still it did not work.  I have been using this feature for years but since the last few weeks' recordings, it no longer works.  I am an admin.  There are no error codes, and I am using a Windows 11 PC as I always have.

I am using a PC running Windows 11. I have a Basic subscription with two users. When I view the Users this is one of the users:

rooms_kzX-IOkASYyXO7h_ojCJsg

The First Name says Daniel talking with me and the User is listed as a member.

When I click the Edit button, I get a popup where I can add Department, Job Title and such. Nowhere is there a place to click to delete this User.

How did this User get added to my account and how do I get rid of it?

On my Android, I suddenly can’t log into my Zoom account. I’ve already tried all the troubleshooting steps: I restarted my phone several times, deleted and reinstalled the Zoom app, tried force stopping it, clearing the cache — nothing works. I don’t know what to do more, i have basic account, i need to follow certified formations everyday on my phone. I can’t log into my account on my Samsung (it used to work for long), it now loads for a long time showing ‘Preparing Meeting’ and then gives error 100006000 and even others. But there is no problem when I use Zoom on my computer. I need to speak with a human from Belgium.

Testing for 3 days now why suddenly my invites are not being received by my invitees.  Tried all ways -- when I create the meeting, after I create the meeting and it shows in my calendar.  My contacts do not show up when I schedule the meeting. My contacts show up when I pull up link after it is in my Calendar ....

Whenever I use Zoom, my headphones don't work, the sound only comes out of the computer speakers.  I've searched for some audio setting that would allow me to use headphone as that seems like the logical problem, but I can't find those audio settings anywhere.  I use Zoom everyday, so it is imperative that I get this working.

Hi,

The meeting registration details defaults to First Name, Last Name and Email BUT it then uses the First Name and Last Name as the Display / Profile name, I do not want to enable attendees to change their display name but neither do I want to be sharing their full names as I don't think for personal or privacy reasons for some that might not be what they want.

I do want add a custom field to the registration form to ask for their chosen display / profile name. This I can do.

How though I do I get Zoom to use the new display name entered on the form as the profile name please?

Or if Zoom can be set to use the the First name followed by just the first letter of the last name from the registration form for the profile name that would be fine too.

Thanks in advance for any suggestions Again I do NOT want to allow them change their display name after joining the meeting. When its a registered meeting and they are sent the full link it doesn't prompt for them to choose their display name before joining it brings them right in.