Hi All,

Multiple users are dropping on zoom call automatically due to auto update, even users are in supported app version and also there operating systema updates are up to date with proper network stability.

If users are already on a supported Zoom version, should the client auto-update to the latest version during an ongoing meeting?

Regards,
Vinay

In a meeting with multiple participants, I joined using a guest account. One user is sharing their screen, and I want to record only that person.

Last time, I pinned the user to keep them fixed and recorded.
When screen sharing started, I switched screens using the top tabs to ensure the speaker remained visible.
However, when reviewing the recording, it switched to recording the shared screen the moment screen sharing began.

Please advise if there's a way to keep only the speaking user fixed and recorded even when screen sharing occurs.

As a sign language interpreter on US money map, the recent Zoom updates have become problematic for me. When I sign the number 10 (which looks like a thumbs up), a thumbs up emoji appears on the screen. Additionally, if I sign with two thumbs up, I get fireworks. This is extremely disruptive, especially when I’m interpreting sensitive topics.

I need to turn off these reactions on Zoom immediately! Any advice on how to do this would be greatly appreciated.

Hey all -

Today, in two separate meetings, I (co-host with Original Sound for Musicians ON), got the pop-up suggesting that I change my spoken language to Russian, as it believes I've started talking Russian.

This is the first time it has happened, and now it's happened twice. I do not speak Russian, nor was I speaking incoherently. I have a professional audio setup, so it wasn't background noise, music, or anything else that would be coming through the stream.

It's distracting and I assume it's a bug with the latest release.

My locally recorded file is not converting. I've followed all the steps for a Mac in the support articles and tried to open the file with Transcode. I get a message saying, "cannot find the files to convert." This worries me as this was my son's first birthday Zoom call with our family. Please let me know how to retrieve this file.

Is there a way to disable auto-framing on the main camera of a zoom room intelligent director 3+1 camera set-up?

We often have one person that partially obscures their face near the edge of the main camera frame that causes the room view to constantly zoom to reframe with and without them. It would also be great to disable the room view entirely and only display the individual streams to the webinar.

Set up:

Windows PC with 3 Logitech Rally PTZ in intelligent director mode and a 4th in multi-camera manual mode. All cameras are on the latest firmware and have RightSight disabled in Sync.

I’m struggling to get anyone from Zoom to help me.

I have an iPad (8th generation), which I usually connect to my main TV with an HDMI cable. When I play YouTube on the iPad, both the picture and sound are transmitted perfectly to the TV.

However, when I join my Zoom Pilates class and connect it to the TV, I only get the picture — there’s no sound.

Can anyone please advise me how to get the sound from my Zoom Pilates class to play through the TV?

lee

I am not seeing myself on zoom meetings. I have searched all the help I could find online and nothing has helped. It used to work fine and just recently it went black. My camera works fine in other applications.  I have updated drivers, reinstalled zoom, experimented with all the settings. I have tried different cameras and get the same result, so it must be with the zoom application.  Not sure what to try next.

Dan