I have been using Zoom for many months using by Windows 10 laptop and an external monitor with an HDMI connection. I have the "Use dual monitors" option setting checked in Zoom. When I share my presentation slides, the slides appear on my laptop and I can see the attendees on the external monitor. Works great!

Yesterday, I needed to do the same at a different location. Same laptop with the same settings, but instead of an external monitor, I connected a Smart TV. Now, when I share my presentation slides, the "Use dual monitors" option does not work. What I see on my laptop is the same as what I see on the smart TV. The only way I could make this work was to extend my laptop screen onto the Smart TV, and then manipulate the two screens to simulate what worked automatically with the external monitor. Doable, but not acceptable. What changes should I make so the connection with the Smart TV will work the same way it does with a dumb external monitor?

I work for a corporate organization and we are trying to purchase a Zoom subscription. However, we have not been able to get a response from the Zoom sales team despite multiple attempts. They are not replying to our emails. This lack of communication is causing delays in renewing our subscription and affecting our business operations. If anyone has advice on how to get in touch with Zoom sales or alternative ways to purchase the subscription, it would be greatly appreciated.

I just started using my new ASUS computer which runs of Windows 11 and uses Realtek audio driver. I get no audio sound in Zoom. No other application has this problem. I did not have this problem on my old ASUS computer running on Windows 10, and also using Realtek audio driver. I have gone through all the troubleshooting procedures suggested by ASUS Support and also by Zoom. None of that helped to fix the problem.  Has anyone else encountered this? And have you been able to fix the problem?

I am the MS Teams Admin for my company. I am trying to test out the external meeting invites which is enabled on all 1700 MTR devices, but stopped working. To test it out, I created an account and scheduled a meeting and sent the invites to the device accounts in my AV lab. Both my device do not show a meeting. I was looking and read that zoom doesn't send invites? which is odd...

I am sure I am doing this wrong somehow. I know I also created an ICS file in my outlook and forwarded them to my devices, which the meetings did show up that way. But I could not join my devices to the meeting in that fashion. 

Kinda silly being a high level teams admin but have no exposure to Zoom. Can someone tell me what I am missing so I can address this?
Thanks!

I am a part of a Playwright lab that meets every Saturday.  For some reason this past Saturday i couldn't get into the zoom room to join the group.  I tried several times and I would get to the screen that shows my face and when I clicked the JOIN button, it kept saying waiting for the host to let me in. Eventually the instructor sent me an email saying that he was waiting for ME to let him into Zoom.  What's up? Did I block him  out some way? Yesterday he sent me a recording of the class I missed and I couldn't open that link either. Instead of seeing the arrow or the small hand with the pointing finger, I saw that small vertical line and no action.  What's going on here.

Hello 

I recorded 5 interviews last week with zoom recorder (on the computer, not on the cloud). The folders were created like they always are, but (I didn't check at the time) the folders are empty!!!!! What happened????? I never saw anything like that. They're all empty. I also am not able to play them back on my zoom recordings page. 

What is going on?

Thanks