My old email shut down, so I deleted that account with Zoom and logged out. Then I opened a new account with my new email address and logged in on the new account. When I tried to start a new meeting, I get an error message, "Can't connect to the account [and it names my old account that I deleted and logged out of]." I'm not trying to connect with that old account; I deleted it. So I'm stuck in this computer death loop. I've checked my account settings, and it's the new address, not the old one. The "from" email (to start a new meeting) is the new one. And yet I keep getting stopped by "can't connect to [the old account]." So frustrating, and Zoom won't give me any human support because I'm a free user; the AI support for something like this is totally worthless.

I'm assuming there's something in the guts that is finding and dredging up the old account, but I can't get into the guts. I've deleted all my cookies on my computer. And yet still the old account is in the way. Any suggestions, please?

I was using Zoom for a long time and annotate tool was there when someone else was sharing screen I was able to draw on it - now there is no option for annotate - why is that?

I've even update to the newest version, everybody uses Zoom app and not the browser and I ve annotates enabled in my account.. There is no Annotate in drop down menu View options if someone is sharing their screen, I cannot draw on it. But the function appears when someone share whiteboard or an image..

Where in the user interface is the option for Zoom Workplace Basic Plus customers to extend a meeting beyond the 40-minute max? I'm not seeing the option in the UI. (If this is answered in another thread, please point me there, however I was unable to find.)

-Thank you!

I am having a problem with the chat and participant boxes covering the presentation since the last update.  The participant see a black box & the host is unable to make the chat & participant boxes narrow enough so not to cover the slide as with an earlier version of zoom.

Any recommendations would be helpful.

Jaki

TLDR: Zoom should add simple, "mindless" focus games and activities into the meeting sidebar to help workers with flighty attention spans (such as those with ADHD) engage more deeply and maintain focus on the meeting's content.

Hello,

If you or someone you know struggles with maintaining focus in long meetings, you understand the challenge. To cope, many of us resort to secondary activities: scrolling a phone off-camera, doodling on a notepad, or taking obsessive notes far beyond what's necessary.

The problem with these coping mechanisms is that they almost always draw our eyes and, eventually, our minds away from the screen. This can make us appear disengaged to colleagues and can, ironically, cause us to lose track of the conversation we're trying so hard to follow.

My suggestion is for Zoom to integrate a suite of optional "Focus Tools" or "Focus Games" directly into the meeting UI, perhaps in a collapsible sidebar. This would allow individuals to satisfy their need for sensory stimulation while keeping their eyes—and attention—directed at the meeting window, speakers, and presentation content.

These activities should be designed to be engaging enough to occupy the restless part of the brain but simple enough that they don't pull cognitive resources away from listening and processing information.

Examples of these activities could include:

• Creative & Calming Tools: Things like a simple doodle pad, a pattern to color, or a "color-by-number" template.

• Repetitive & Rhythmic Tasks: A virtual sheet of bubble wrap to pop, a zen garden to rake with the cursor, or a simple task of sorting colored beads into jars.

• Simple Puzzle-Like Activities: An endless 3x3 jigsaw puzzle, a game of untangling lines, or a non-competitive tile-matching game with no scores or timers.

By providing these tools, Zoom would not only be improving the meeting experience for countless users but also taking a significant step forward in digital accessibility and neuro-inclusive design. It would empower users to be more present, engaged, and effective participants in any virtual meeting.

Thank you for your consideration!