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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Resolved! Zoom LTI Pro Moodle Error 2216

On Monday 29th September 2025, at least five institutions in Finland, as well as some institutions in Norway and Iceland have faced "Warning. The instructors email is invalid(2216). Error Code 2216 - int_edu_{institution specific numbers}" when tryin... Show more

On Monday 29th September 2025, at least five institutions in Finland, as well as some institutions in Norway and Iceland have faced "Warning. The instructors email is invalid(2216). Error Code 2216 - int_edu_{institution specific numbers}" when trying to access Zoom via Moodle LMS as the Moodle instructor role user. This prevents instructors, typically university teachers using Zoom the way they are used to. In addition to this, institution admins are facing "Sorry, your session was expired. Please refresh the page or login again." when trying to configure LTI Pro settings, which are unexpectedly empty.

 

No problems on Friday 26th September 2025. The issue started on Monday or during the weekend.

Norway and Iceland reports mention this error occurring also in Canvas LMS integrations.

However, there are institutions who use Zoom LTI Pro and Moodle LMS who are not affected by this issue.

 

We have checked that Moodle site > Site administration > Plugins > Activity modules > External tool > Manage tools > Zoom LTI Pro tool > Edit > Privacy setting > "Share launcher's email with tool" is enabled.

 

We contacted the Zoom Support and based on their advise we have checked or tried the following:

  1. The instructor's email is not yet created in Zoom as a member of your account.
  2. The email address used in Moodle is different from what's signed up in Zoom.
  3. The access token does not have the sufficient API scopes.
  4. Can the Owner or an admin of the account re-authorize LTI Pro in the Zoom App Marketplace again?
  5. After checking these, Zoom deemed it necessary to remove-then-reinstall the LTI Pro app in the Zoom account to resolve the issue.

Institutions are now looking into possible problems that may be caused when reinstalling LTI Pro, such as links no longer working in Moodle after the operation, before reinstallation. Has anyone else had this issue outside the Nordics? Does anyone know how to fix this?

 

UPDATE: The issue was solved on the 1st of October, 2025. The resolution can be found in the comments.

 


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Upcoming Zoom Events in October: Learn, Explore, Ask!

Boost your Zoom skills this October! Join our upcoming events to get your questions answered, discover productivity tips, and see what’s new—all in one month. Check out the full lineup here:  October 1: Zoom Workplace Open Office - Designed to showc... Show more

Boost your Zoom skills this October! Join our upcoming events to get your questions answered, discover productivity tips, and see what’s new—all in one month.

 

Check out the full lineup here:

 

📆 October 1:  Zoom Workplace Open Office - Designed to showcase how Zoom’s tools can transform your workplace into a productive environment and get all your questions answered!
 
📆 October 8: Zoom Phone Open Office - Open space to ask questions, learn best practices, and discover how to optimize your call management and workflows. Bring in your questions!
 
📆 October 9:  What's New at Zoom - Discover everything new Zoom released in September, including a Zoomtopia recap, a must-see!
 
📆 October 15:  Zoom AI Companion Open Office - Dive into the value of Zoom AI Companion and its pivotal role in enhancing workplace efficiency and collaboration and have your questions answers!
 
📆 October 22:  Zoom Contact Center Open Office - Explore contact center offerings and ask lots of questions!
 
📆 October 29: Zoom Workplace: Admin & User Best Practices - Learn how to get the most out of Zoom Workplace—from Meetings and Team Chat to Zoom Phone, Mail, Whiteboard, and more. 
 

For more events, including live and on-demand training, visit our Customer Success Hub.

 

Don’t miss out—reserve your spot and take your Zoom skills to the next level!

 

- Zoom Digital Customer Success 🌟

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Open Simultaneous sessions fron chrome Browser

Hello, I would like to ask: why can´t I open multiple sessions simultaneously from the Chrome browser?

Using different waiting room options for different meetings

Hi there, I am trying to find a way of using different options for waiting rooms for different recurring meetings. I have 2 different recurring meetings, one each for 2 different Coaching programs I am offering. What I am trying to do is finding a wa... Show more

Hi there,

 

I am trying to find a way of using different options for waiting rooms for different recurring meetings.

 

I have 2 different recurring meetings, one each for 2 different Coaching programs I am offering. What I am trying to do is finding a way of showing different images in the waiting room of each meeting.

 

I already tried it with groups but can't find a way of assigning a meeting to a group, so that the group settings for the waiting room will be taken.

 

Is there any way of achieving what I am trying to do?

 

My Zoom version is: Zoom Pro, 6.0.11 (35001)

 

Thank you so much for any recommendations!

 

Best,

Aurelia


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Error Code 13224

I have an employee, who is a registered user, consistently get a message that says, "Unable to Join Meeting" with a 13224 error code.  What does that mean and how can I resolve that issue?

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No responding from Zoom of Error code 13224

I requested support for error code 13224. It has been a week without any feedback from Zoom to resolve this matter.

 

Whom should I turn to for help?

 

Thanks!

Dongping

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Zoom branding banner image on registration page doesn't scale correctly

On the registration page for Zoom meetings, there's a point where the branding banner image stops scaling correctly, and only shrinks the width of the image, instead of scaling both the width and the height. This makes the branding image look squishe... Show more

On the registration page for Zoom meetings, there's a point where the branding banner image stops scaling correctly, and only shrinks the width of the image, instead of scaling both the width and the height.  This makes the branding image look squished, and it looks unprofessional.

 

You can test this on PC by changing the width of your browser window.  At a certain window width -- possibly the width where mobile phones become relevant -- the page layout will change.  The grey background disappears, and the banner image starts to look squished.  At that point, the page only scales the image width while maintaining constant image height.


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Arrière plan virtuel

Bonjour, J'utilise un nouveau chromebook acer intel inside je viens d'installer l'appli zoom mais ne trouve pas moyen d'avoir accès aux arrières plans virtuels gratuits comme je le faisait sur mon ancien PC. Merci de m'indiquer la marche à suivre. Show more

Bonjour,

 

J'utilise un nouveau chromebook acer intel inside je viens d'installer l'appli zoom mais ne trouve pas moyen d'avoir accès aux arrières plans virtuels gratuits comme je le faisait sur mon ancien PC. Merci de m'indiquer la marche à suivre.


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What causes 429 too many requests

Hello, we're using Zoom Meeting APi to create and manage meetings, we connect the mail zoom account and then use it to create meetings in behald of all zoom hosts with Pro licenses.In these last weeks we're getting more ane more errors as in subject ... Show more

Hello,

 

we're using Zoom Meeting APi to create and manage meetings, we connect the mail zoom account and then use it to create meetings in behald of all zoom hosts with Pro licenses.
In these last weeks we're getting more ane more errors as in subject HTTP 429 Too manu requests.
We're getting this kind of error for some hosts and not for others, and even in the morning.

 
It is not clear what API are involved in thi hard limit of 100 calls per day.
It is the API to fetch meeting stats and meeting partecipants incluided in this count?

 

Meeting and Webinar create/update requests
100 create/update requests per day (UTC) per user
Applies to all Meeting/Webinar IDs hosted by the user
Resets at 00:00 UTC daily

 

Thank you,

Michele


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zoom recording announcement

Hi:  Does anyone know how to turn off the voice that announces that its starting and stopping recording each time you hit record during a meeting?

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