I created a zoom meeting with the required registration. Had attendees and everything. Now I log in and the attendees list and all of the other features are gone! When I click on registration, email settings and branding, nothing appears anymore. It doesn't even show the registration link anymore. I'm really frustrated because I can't even speak to support about it. Is anyone else experiencing this? Did they remove this feature to try and force users to pay for the webinar feature???

Hello,

Does anyone know where the virtual background with the palm tree, beach and wind blowing that comes with Zoom is located? It looks like the Caribbean, but I'm curious about the specific location. Or was this something designed on a computer?

Thanks!

Sarah

When looking in the setting in the web portal, "Non-verbal feedback" is missing. I've disabled reactions, and when doing so it says it will affect the non-verbal feedback setting, but it still doesn't disable non-verbal feedback. Disabling reactions disables all the emoji reactions, but it still doesn't get rid of the yes/no/slow down/speed up reactions. Apparently that's controlled by the non-verbal feedback setting, but I can't find it.

When looking at the source code for the settings page, I find a block of JSON with all the settings, and it has this:

{"featureId":"nonverbalfeedback","value":true, ...

showing that non-verbal feedback is enabled, even though reactions are disabled and locked at the account level:

{"featureId":"meetingReactions","value":false,"overrides":false,"locked":{"value":true,"level":"account", ...

Hi!

I'm experiencing a recurring issue with my Zoom recordings, despite having a paid account.

All of my meetings are scheduled through Calendly, using the Zoom integration. The meetings often last more than 60 minutes, but the recording consistently stops at the 60-minute mark, even though the meeting continues.
Worse, the recordings are not saved anywhere — they don't appear in my cloud recordings nor in local folders.

Here's what I've already checked:

• I have sufficient cloud storage available.

• Automatic recording is enabled.

• I am the host of the meetings.

• I've tested increasing the Calendly event duration, but the issue persists.

Could you please help me understand:

1. Why is the recording stopping at exactly 60 minutes, despite no time limit on my account?

2. Why are the recordings not saved or recoverable?

3. How can I ensure full-length recordings are captured in future meetings?

I appreciate your support on this.
Let me know if you need any meeting IDs, screenshots, or further details.


Thanks, Lu!

Recently, the Zoom logo has appeared on the bottom right of my recordings, as a white lettered overlay. It wasn't there before. I am now using a room for meetings, often, so is that it - although I'm not sure that it happened at the same time. How can I stop this from happening. I like a nice clear video recording I can use for other things. Also, I am now recording the Zoom meeting in Fathom AI. Could that be the reason too.

Thanks - Nigel

Since I updated the Zoom today I cant use the Advanced sharing option Slides as background. There is a triangle with exclamation mark with text " You can now share slides as background with presenter layouts." Did you disabled this option? What can I do to access it again? Daniel Paulus 

Greetings,

I am the listed "owner" of a Pro Plan account, with two licenses, but the account was setting up by a previous employee (since left the agency). 

I have run into several meetings settings that are grayed out with the disclaimer "Locked by Admin" -- as the site owner, I should be able to change these, but I can't find any way to change that lock. More specifically, I tried to turn on file sharing via Chat and that setting is locked.

Any help would be appreciated.