My zoom login is a gmail address but for some reason it is sending invites from a yahoo account I haven't accessed in years.  I have noticed some people are having this issue with Outlook but there is no solution for `an email address that is in no way linked to the account.  It is driving me crazy as it does not look professional on a business invite to have a random defunct email from the early noughties that I never use. Really confused as to how it has managed to even access this address. Please help! 

No puedo reasignar licencias a usuarios de mi equipo, ZOOM no me permite darle a uno de los miembros de mi equipo nuevamente la licencia de Zoom Pro. Ahora me mencionaron que tengo que esperar 30 dias para que nuevamente se habiliten mis licencias, compre 5 licencias en total y no puedo utilizar ni una de ella, alguien por favor sabe como puedo solucionar este problema?

Hi all,

I have a licensed account and have always been able to create, launch, etc. polls within meetings / virtual training however I've gone in today to set up for training this coming week and there is no ability to do this. 

Have searched through the support info and it keeps referring to the tab for the poll but it's not there...anywhere.

Screen grab is attached as reference.

Please can someone provide some guideance here? I'm not sure of next steps but I need this for Tuesday (Australian time).

Thanks so much.
Rachel

When I use my credentials on the zoom website everything is fine. If I use the same credentials on zoom client (6.0.11 35001) installed on my mac, I get a login page on zoom workplace zoomgov.com and a login error (incorrect email or password). Could someone please help me with this?

I run a non-profit organization that provides internet connections for children's homes in Kenya, allowing them to receive free weekly yoga classes via Zoom, conducted by a team of volunteers.

Currently, we use donated iPad devices, which, while small, have been quite impactful.

I am now exploring long-term solutions to improve this setup. Here are some options I've considered:

1. Google Chromecast: The issue here is the lack of a native app.
2. Android TV Box: Similar issue with no native app.
3. Raspberry Pi: Concerns about the quality and increasing costs.
4. Cheaper Tablet: Plugging it into a larger screen could work, but the camera quality is poor, so we would need to purchase an additional webcam. Also worried how long will zoom work on a cheap tablet for?
5. Logitech Rally Bar: Excellent quality but far too expensive.

I am open to any suggestions for the best setup. Ideally, it should be cost-effective while providing a reliable experience. I am particularly concerned about the longevity and reliability of solutions like side-loading an Android app onto an Android TV.

Any suggestions would be greatly appreciated!

I would like to create a recording where only I can be seen and not my participants. To do this, I clicked on fix my video. But unfortunately I see all participants in the gallery on the recording. Can you please tell me exactly where I have to set something for this to work. I can't publish it like that. Thanks in advance for your help. Best regards. Karin

I would like to create a recording where only I can be seen and not my participants. To do this, I clicked on fix my video. But unfortunately I see all participants in the gallery on the recording. Can you please tell me exactly where I have to set something for this to work. I can't publish it like that. Thanks in advance for your help. Best regards. Karin

I have uninstall Zoom from my PC. I had a free version first and then a paid account. Even even when I quit zoom and signed into the paid account, the free account came up, instead of the paid account. So I uninstalled Zoom. Now I can't figure out how to reinstall it without opening a new account. Any advice would be appreciated. Thanks.

I am using the Zoom web client and when I go to my video settings, I don't have a virtual background option. All I have are the masked backgrounds and an option to mirror my video.

According to this link and this link the system requirement for virtual backgrounds is 4 real cores or 2 cores with 4 threads. My processor (i5-1135G7) has 4 cores and 8 threads.

I have tried in Chrome and tried on the PWA. I have tried signing out and back in. I have tried uninstalling and reinstalling.

It. Is. Not. There. 

Why?