Hi,

I have Windows 11 on a laptop.  I have been trying to install the latest updates (the button of which has now disappeared from my menu) and I get the message that "The installation package could not be opened.  Contact the application vendor to verity that this is a valid Windows installer package."

I have spent hours with numerous tech people (and expense) and NOONE can get the old version of Zoom off of my machine.  We downloaded the CleanZoom app and it still does not delete it.  We also tried Revo Uninstaller Pro and that could not delete it either.  Does anyone have a fix?  

I need to 1) Delete the old version of Zoom so I can update and 

                  2) Restore my update button in my menu.

UPDATE:  Used Microsoft Uninstaller program and THAT deleted the older version of Zoom.  I still don't have the Update button in my menu.  Don't know how to get that.

Thank you for any help.

Connie

HI Everyone

I hope you all are doing well , i have a simple question i have asked below

I am the developer of an account license holder. We need to know how I (an account non-user) can install the SDK on four of my customer’s sites and perform any configurations.

I will appreciate kind answers

Hi, some of us meet once a week and share the account - we take turns chairing the meeting. At present only one person (A) can start a meeting.  If another one of us try, zoom sends a one time passcode to person A, who then has to forward to person B who is chairing the meeting that evening.  This is quite stressful for person A if she is on holiday or not attending the meeting that week.  How can we set it up so that more than one person can receive the passcode notification?

I bought a new iPad Air M2 and the Video does not work. When you go into Settings in the Zoom app the Camera and Microphone options aren’t there?
If I turn my video on during a meeting it takes a still picture. Not sure how the microphone is working but it does

Hi All,

Has anyone faced issue with the ZOOM Web app running on Microsoft Teams device. Kindly refer the below points for more details. 

Microsoft Teams room device running on Windows and Team App version 4.19.82 was trying to connect to a Zoom Meeting. During the ZOOM Meeting, Video was working fine, but room Microphone was having issue. 

When the Microphone was tested using the same Zoom Web App, it showed audio feedback (Was showing audio was working).

Zoom meeting shows default Microphone as Crestron HD-CONV and not Jabra panacast however shows Default Speaker as Jabra Panacast.

During Zoom meeting If user perform Leave computer audio operation and reconnects, then Mic works as expected.

Since I've been on Zoom, over 7 years, I've had my own forever link (not to be confused with Personal ID link) at the bottom of scheduled meetings. 

I use this with all regular clients in my calendar, and when it's time to start the meeting, I go into zoom and tap start. 

This week I had an unavoidable zoom by phone, not laptop. I ensured it was fully set up and had the meeting. When I was back on laptop, I noticed my forever link was gone. I uninstalled zoom from my phone. I uninstalled zoom from my laptop and reinstalled. No improvement, link is still missing. 

I need this link because if I try to borrow it from an already scheduled meeting despite it being my forever link and not an original link, it brings with it the client who's schedule I pulled it from. 

All I want is my forever zoom link that sat at the bottom of all scheduled meetings on the MEETINGS tab, back. 

Hello all. 

In the past, I have had the option to disable the meeting chat when scheduling meetings, as well as control if participants can send messages to eachother, everyone, or to hosts only. 

However, when I checked my scheduling interfac:, I noticed that this option appeared to be gone. 

Is it still possible to do this?