Logitech Spotlight Presentation Pointer Stops Responding During Meeting
We recently had two seeming unrelated events. The first event (Zoom version unknown) during the set up for the presentation, the Logitech Spotlight would change slides, but the remote viewers on Zoom only saw the original slide. The slides only changed on the local system. The presenter, on a MacBook, shared his desktop. To fix we moved to the room workstation and all was well. I marked this as a network issue. However yesterday, we had another meeting. I hosted it on the workstation that I have been using for all meetings for the last year with the Logitech Presentation Pointer (sharing the Desktop). The pointer worked fine until about halfway through the 1 hour presentation. Then it stopped working. The laser pointer would work, just the forward and back no longer worked. I switched to a different Presentation pointer and it changed slides without issue for the remainder of the meeting. After the meeting ended, I stopped zoom remotely and then tested the Logitech Spotlight pointer. It worked flawlessly. The PC has 16 GB of memory and until this event has not experienced this issue. Zoom version 5.14.15287 Any ideas what may be causing this issue? I plan on reinstalling Zoom and the Logitech software in an attempt to fix this issue. Thank you for any help you can offer, its appreciated.
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