Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
When I'm logged into my basic, unpaid account using the app on my tablet I have no option of recording. When I start a meeting and click the ... the option to record isn't there. When I look it up, Zoom says basic accounts can record and save to their computer, but I'm not finding that option. Not even in my account settings. On the other hand when I use my husband's paid account his does have the option to record. The problem is, I need to use his account to watch something previously recorded while using my personal account to record myself. Am I mistaken with my understanding of being able to record with my unpaid account? Any assistance would be appreciated! Thanks!
Show less
Smart people: We often have "hybrid meetings", meaning people in the conference room plus people on Zoom. Our conference room setup involves a laptop dedicated to managing the Zoom meeting with a large (72") monitor on the wall and an Owl camera for video and audio. Works well, as far as it goes. We'd like to add a second monitor (and controlling laptop if needed) so that we can ALWAYS see the gallery. We often switch to a shared desktop view and folks in 'Net land get torqued off because we can't see all of them as they raise their hands with questions. So, ideal situation: one monitor displaying the current speaker/desktop/whatever and one monitor showing nothing but a gallery view no matter what other foolishness is going on. How do we get there? Thanks in advance! Ray
Show less
I have an AppleTV (A2843) with the latest Zoom app using my iPhone 14 ProMax as my continuity camera. All hardware and software are updated currently. We communicate with family via Zoom where we're in a living room setting. The issue I have is that my camera wants to wander constantly. I get that it's meant to follow whatever subject is in the frame. However when there's multiple people in the frame the camera constantly wanders. If anyone walks through the frame the camera again wanders. Is there anyway to turn off this wandering camera feature? The Zoom app menu is very limited and I can't find anything on my phone that seems useful. I'd love the ability to simply use my iPhone as a static camera. The constant wandering and searching is driving me nuts.
Show less
I have been using Zoom since the pandemic, and after the last update I cannot get my piano audible for my students on my desktop computer (Windows 11). I have original sound turned on. I have reinstalled Zoom. I have updated all the drivers on Windows. My laptop and my tablet work with Zoom. My Yeti microphone works on my laptop, but not on my desktop (Windows 11). I've also gone into the settings on my computer to adjust my Windows microphone. I start teaching online lessons next month and was contemplating purchasing Zoom, but if this audio problem cannot be fixed I will have to find another platform. Does anyone have a solution?
Show less
We have implemented a system where teachers receive an email with the Zoom class link 15 minutes before their scheduled class. Recently, many teachers have reported an issue where an unknown host joins their Zoom meeting, accepts participants, and then leaves the meeting shortly after without any further actions. After thorough investigation, including scanning our web logs and checking the IP addresses of the participants, we found that all the unauthorized access attempts were coming from Microsoft IP addresses (potentially Safe Links or Microsoft 365 services). This was corroborated by a similar issue reported on Reddit, where we identified matching IPs. Additionally, our SendGrid logs confirmed that the Zoom links were clicked twice within a minute for all the affected users, which aligns with the issue timeline. Request for Assistance: We are seeking guidance on how to prevent these unauthorized accesses. Specifically: Any assistance or recommendations would be greatly appreciated. Thank you for your support.
Show less
When I create a regular meeting in Outlook, it uses the Normal template, which is set for the Calibri 11 font. When I then add a Zoom invite, using the Add a Zoom Meeting button in the toolbar, it adds the invite and text with the Aptos 12 font. This may not seem major but it adds a lot to my workload when I have to edit the font each time for each invite. How do I tell the Zoom plugin to use the Normal template, which is set for Calibri 11?
Show less
