I have all of my meetings set to automatically record to the cloud. Over the last few months, and most recently last week, I have had several recordings that never showed up in my queue of recorded meetings. This is a liability that I am extremely concerned about. It seems like a glitch in the zoom product. Please help!

Hello - I was the host/account owner of several meetings and recorded each of them to the cloud, but sometimes I pressed record and other times i assigned a co-host from outside of my network who would press record to cloud. Each time I was the main host. Although Zoom claimed to have recorded all of the meetings during the meeting, all of the recordings that the other person pressed record for are missing. Other people have pressed record before in my meetings and it has worked. Where could the recordings have gone???? Please help.

Has anyone else struggled with needing to increase/gold the participants list?... so far zoom developers have ignored this request...?

Also, while recording a session (training video) the mouse is tiny....  again, zoom developers are not interested...

Any ides on this?

Thanks for listening...

Does anyone out on this discussion board know how to fix this issue? I don't really know which Discussion group I should be looking in.
I have had a standing Zoom meeting on Monday evenings at 7pm EST for at least two years. I have a paid account (Zoom One Pro). When I attempted to open my Zoom desktop app tonight, I was told I needed to upgrade to a higher version in order to sign on. I went to the Zoom website and downloaded the latest installation file. When I attempted to run the install I received a message to login to Zoom to do the upgrade. Of course when I tried to login I was back to the message about upgrading in order to sign in. I said some unrepeatable words and then logged into my Zoom account through my browser. I couldn't get anywhere with the help assistant which told me my account does not have access to chat support. What??? More unspeakable words were uttered. I am the account owner. I am the IT administrator. This is a PAID account not the freebie. In fact I even checked to make sure the account was paid up and active. It is and doesn't renew until May.
Aside from the fact I had to cancel the meeting because I can't get to it on my PC, I have to wonder why , as a paying customer, I don't have the ability to chat with a support representative. As a one-person company it doesn't make sense to upgrade to the next level. The Zoom One Pro has worked quite well up until tonight.

I did discover that I could start the meeting from my online account but by then all the participants had gone off to do other things.