After an interview I had through zoom, it appears I've lost the other persons half of the audio. The recording was directly through my device and not the zoom feature. I have the recording and was wondering if theirs a way to retrieve it or for the help team to retrieve a backlog of the transcript. Alternatively, does anyone know of a lip reading software to transcript the interview?

Zoom now saves ALL polls for all meetings in one library--without any way to organize them. While it will be great to be able to save polls in Zoom, our team needs to sort polls by meeting, either alphabetically or in separate folders. Help!

@polls @Meetings

Is it possible to set up waiting room a few minutes before entering the Zoom, without interference by the host?

I want participants to be able to meet without a host, and I need them to see a message with some instructions before they actually enter the meeting.

They register through another program, so their email is not known by Zoom. 

Ideally I would use a auto-respons in the chat, but I found that that option does not exist. Hence this question. 

Many thanks!

Andrina

Currently, when the host leaves the meeting, Zoom asks that person who to assign as the new host before leaving. I wanted to know if there's a way to change that. I would like for the meeting to continue without a host. Is there a way to set that up?

Thank you very much in advance.

hi, why my laptop cant listen the video sound that shared by others? But i checked mine and others ppl also no problem.

for example, a 3 min video shared by other, i only can listen few second , then no sound, then a bit sound again. 

Please help me solve

Hello,

When I launch an instant meeting with ZOOM from a Windows tablet, I get the error "Unable to connect to the meeting (Error:10)".

Nevertheless, I can launch the instant meeting without any problem.

But the error message is annoying and confusing for users, and I'd like to remove it.

Best regards,

Michael

My headphone jack on Macbook Air 15 (the latest) stopped working after Zoom software update on 8/17/2023 (I think).  I can use Airpods no problem but any headphone jack type headphone/mic stopped working.

It is not just for Zoom but the headphone jack stopped working for every other apps, like Chrome or Spotify.  I think it has something to do with stealth driver Zoom installed?

I tried all the troubleshooting:

- restarting computer (didn't work)

- force quitting coreaudiod (didn't work)

- creating another user account (didn't work)

I reinstalled Mac OS and it is now fixed, but I am scared to reinstall Zoom again.

Anybody experiencing the same issue?

I was sent the tutorial about streaming to Facebook, but it's not thorough.  Has anyone used Zoom to stream live (or even prerecorded) to Facebook and Instagram at the same time?  If so, can you share information about how you set that up.  I have a paid subscription, so I should be able to do it.  

Thanks. 

Hello, Zoom community,

At my workplace, we started to upgrade/update our zoom system entirely to the latest version it required (5.14.0). All of our individual units were upgraded except one. It is a Zoom cart device for our executive meetings. That device doesn't upgrade beyond (5.9.4). Every time we try to start a new meeting or join a meeting, from that device, it says it can't join/start because it needs to be upgraded.

At my organization we have tried the following, not in this particular order:

- Uninstall the device and install it again.

- Went through different configurations to upgrade and it says "it is the latest version" (5.9.4).

- Remove the device from the system and add it no another system to try to upgrade or see if this works, but didn't.

The device is in good health. Please any advice would be highly appreciated.