We are running citrix 2203 cu3 vda's, with the latest zoom for vdi installed on the vda's.  As well as the endpoint having the latest universal plugin installed.  Virtual channels are all allowed.

We are publishing via storefront our web browsers edge, chrome, etc.

When testing the meetings using the zoom thick app via (published browser), we can get audio, speakers to function fine, however the camera displays a black screen.  The camera appears to be recognized just cannot see any video.

When testing using the web only zoom test via (published browser) the audio, speakers, and camera all pass thru with no issues.

We did find that the zoom thick app works fine in a published desktop.

Has anyone experienced this if so what was your resolution?

OS: Windows 10 22H2, (Up-to-Date)

Microsoft Edge Version: 124.0.2478.80

Zoom Workplace Version: 6.0.4 (38135)

When I open Zoom Test meeting in Microsoft Edge, there is no Video. However, when I open Zoom Test meeting in Chrome, I have video. This occurs when using local Zoom Workplace App or opening a meeting via  Web Browser. I've tried resetting Edge back to defaults with same result. Reinstalling Zoom Workplace. Win. 10 App Permissions is On and Zoom is listed under "Allow desktop apps to access your camera". Issue started around last week in April, 2024. Any suggestions would be appreciated.

Thank you!

Chip

Hi there,

Self-voice no longer triggers when using the latest Zoom update on Desktop. I've troubleshooted this myself already by testing the following:

- Self voice is triggered as expected on Google Meet
- Self voice is triggered as expected while using v5.17 of the iOS mobile app

- Self voice is NOT triggered when using the desktop app (latest version)

I have tried restarting my headphones, computer, changing the settings on my headphones, etc... but it seems like there is a bug with the Zoom desktop app where it my headphones are no longer registering it as a meeting (which is what triggers self-voice to turn on). Unfortunately I cannot manually turn on self-voice. 😞

As a teacher, it would be really helpful if it listed in the chat who specifically left the meeting. Often, I hear the notification, but I have too many students to know who left without downloading a report at the end of the session. It would be helpful if I could see "[participant name] left the meeting" in real-time.