Hello, I am working on a doctoral paper and I am including interviews for my research.

I will need the transcription of the interviews to analyze after the interviews. I was going to use otter.io to transcribe during the interviews but I thought I'd see if Zoom offered full transcripts. I saw that I can record to the clould and I turned that on in my account but I wanted to practice with myself recording before I took it live with my interviewees. 

1) Can I schedule a Zoom call and practice on my own before my interviews? I want to see what the transcription looks like.

2) Where do the recordings go and where do I retrieve them from the cloud?

I have the Zoom One Pro version and live support is not available for me.

Thank you!

Recently, I recorded a Zoom meeting with 7 participants. A few days later, I went to retrieve it, and it had three (3) recordings, each 12 seconds long, with the name of the meeting, the correct date, etc. The meeting was 1 and 1/2 hours long.  I was hoping to summarize that particular meeting,  but now I cannot. This has never happened before when I had one-on-one meetings. 

I have previous recordings, on my C drive, but again, not these. I did not have the cloud for recordings.

Thanks, CJ

Hello there!

I am using zoom on Ubuntu few days ago and since that, when I share my screen to give the remote control, it is not possible to do it, the options appear but not in bold letters, they are just decoration, it's not possible to click on it. can you help me please?

I've made the latest update and now participants (who also have the update) don't have any ability to annotate my shared screen. The option is turned on in settings, so I'm at a loss for what to do. I teach online and use the annotate option with my pupils all the time, so I'm hoping that someone can help me out. Thanks.

I installed zoom new vision 6.0.2, I face a problem, I start a new meeting, but I can’t see my participants video on my screen when I share my document, I need to stop sharing my documents and switch to Gallery view, I can see participants video. But my meeting participants can see other participants videos on their screen, what happened, who can help me?  Thank you 

I have a Logitech Brio camera, and a Radeon RX Vega graphics card, with two monitors.

I am running Windows 11.
When I check my task manager, my CPU usage is below 20%, my memory usage is below 60% and my GPU is running at 5% with it's memory below 3% usage.

So, everything looks pretty good with the hardware, but every time I use Self-View with Zoom, my camera lags horribly.  (I'm not sure how much it improves for the other people in the session, but at least I'm not totally distracted by my jerky lags with self-view on).

With Google Meet I do not have this problem. The camera in self-view is always perfect.

But, in Zoom it is always major lag.

I should add that I can the other person in the meeting is 100% fine; while I am lagging like crazy!

Any advice?