I am an IT manager with multiple PC's that have this same issue on all of my networks, Multiple PC's & Locations.

When joining a meeting via Edge through the browser the video is distorted w/ pink lines.

Even when the video is minimized to a small thumbnail - same issue.

Tried adding the zoom edge add-in & it made no difference.

Joining meeting via the downloadable application is NOT an option.

I DO NOT allow my users to download & install applications - Users MUST join via the browser.

an alternative browser - such as Google Chrome is also NOT an option.

I have screenshots available, but no way here to upload them.

Hi there,

I have a large meeting coming up tomorrow and the participants were required to register and also tell me which breakout session they want to attend. Of course, only half of them gave me the information on the breakout session. Is ist possible that I pre-assign those who did let me know while the others can choose a breakout session spontaneously and on their own?

I test-tried it but the participant who was not pre-assigned was just staying in the main session without any option to enter a breakout session.

Any ideas?

Best regards!

I just want to share my expierence with something very simple that took me hours to solve. So I hope the developers that look at all our user tools and settings can make this better.

I needed to connect the sound of the meeting to a Bluetooth speaker. 

It took me 3 hours to find out, so of course I missed the meeting.

I asked your chatbot: where can I find the audio settings?

Chatbot answer: I did not understand the question.

I got not one answer from the chat bot.

Bing was better, said I had to click the 'gear icon of settings' and that I could find this if I clicked on my profile.

My profile was nowhere .

After 2 hours of browsing I found out that I could do a test meeting. There I found out that your audio settings are hidden under the microphone icon.

My suggestions: 1. replace that microphone icon for a normal sound icon. Or name it audio in/out.

2. Work on your chatbot, it understands not even the simplest of questions.

3. Make sure that as soon as somebody typs in 'audio settings' in your help- or searchfunctions, that you give this very simple answer : click the microphone icon in your meeting.

Don t start giving all complicated advices about communities, licenses, terms and guidelines, membership, buying and signing in possibilities, and who knows what.

It s very simple but you made it incredibly complicated and I missed 2 meetings because of this lack of giving a practical answers to a very simple question.

Thank you for reading.

I help my company to register a Zoom account to let my company use. However, when i finish the payment, i find that I had refister the wrong email address, now I cannot log in to the account to do any things. I tried to call the sale to help and send an email but no any reply. What can I do Now?