Hi there,

My team hosted an event yesterday (30th of April 2022) for nearly 400 people with the Business Account.
We were a team of 24 people, 20 of them were language interpreters.

Here are the things we had done before the event:

• made sure that the translators joined from their laptop/pc/Mac
• translators updated to the latest version of the Zoom Desktop client
• translators joined the meeting with the e-mail address they created their Zoom account with.
• the language interpretation option of the Zoom account with the business license was turned on with the 10 needed languages
• all interpreters were preassigned and received an e-mail 

At the start of the event, I made sure that every translator have arrived before I clicked the blue 'start' button of the interpretation. However! When a translator dropped due to the internet issue I can not seem to reassign the interpretor again. Yes I can click on 'add interpreter' and try to do it manually but then the button with 'update' turns grey and I can not click on it. One hack during the morning event seemed to be to pass the host right to 2 to 3 people and then the 'update' turns back blue again for me to click on.

It was an event of 2x three hours with a break in-between. 
This meant that some of the interpreters left the main room for the break.
When they came back to the main room in the afternoon the host no longer can assign them anymore. The 'update' button is grey. This is what I have tried while the 400 people were waiting:

• End (red button) the interpretaion and start again with the same list. Update remains grey
• Deleted all interpreters in the list and start all over again by assigning 20 interpreters manually. Update remains grey
• Pass the host right to 2 other co-hosts and back to me. Same
• Ask all the participants to leave the meeting by ending the meeting. Restart the meeting again as host (signed in on the Zoom account). Then manually add 1 interpreter one by one, then click on update. Worked for 3 rounds (so 3 interpreters), then the update button became grey again
• Passed the host right again, end the interpretation, deleted all preassigned interpreters, then added the interpreters one by one manually
  
  

I am pretty sure there must be a better way of dealing with this.
To learn from this experience, what am I overlooking? What have I missed which will help us to have a better smoother event next time?

Dear community

To my dismay, I have just found out that the last meeting local recording is missing.

I have made several recordings of the same meeting and these two first recordings are well in my local disk but I have not found any trace of the last recording (a bigger file). 

Can anyone assist with how to recover this video? Is there a temporary file I should have on my local disk that I can activate to finish processing?

Conversely is there any way I can retrieve this raw file on my Zoom account?

Thanks in advance for your help 🙂 

ビジネスライセンスをもつアカウントより配布されたZoomのミーティングリンクとホストキーで、

ホストになれないアカウントが発生しました。

ホストキーを入力すると「ホストキーが無効」と出てきます。

なれるアカウントの特徴は、有料ライセンスは何も持っていません。（過去に持っていたことはあります）

なれないアカウントの特徴は、別のビジネスライセンスを持つアカウントでログインして、配布されたリンクを踏んでいます。

それぞれ、ZoomアプリやOSのバージョンは最新もしくは最新に近いです。

それ以外でなにも違いがないのですが、、

理由がわかれば解決したいです。

Hello Zoom Community!

I've recently started using Zoom on my Windows tablet for work and personal meetings, and while the experience has been generally good, I feel like there might be some accessories out there that could enhance it even further. I'm curious if anyone has any recommendations for accessories that can improve the Zoom experience on a Windows tablet?

Here are a few specific areas I'm interested in:

Audio Enhancement: I've noticed that sometimes the built-in microphone and speakers on my Windows tablet aren't the best, especially in noisy environments. Are there any external microphones or headphones that work well with Windows tablets for clearer audio during Zoom calls?

Stability and Ergonomics: Holding a tablet for extended periods during Zoom meetings can sometimes get uncomfortable. Are there any stands, mounts, or ergonomic accessories designed specifically for Windows tablets that make it easier to use during long calls?

Camera Quality: The camera on my Windows tablet is decent, but I'm wondering if there are any external webcams available that offer better video quality for Zoom meetings? I'm particularly interested in models that are compatible with Windows tablets.

Stylus or Pen Input: Sometimes I need to annotate documents or sketches during Zoom presentations. Are there any stylus pens or digital pens that work well with Windows tablets for this purpose, providing precise input and seamless integration with Zoom's annotation features?

Battery Life: Zoom calls can drain the battery pretty quickly, especially on older tablets. Are there any portable chargers or power banks that are compatible with Windows tablets and can keep them powered up during lengthy meetings?

I'm open to any other accessory recommendations or tips that you think could enhance the Zoom experience on a Windows tablet. Please feel free to share your experiences, suggestions, or even cautionary tales about accessories you've tried.

Thanks in advance for your input!

I'm trying to download the recording of a zoom session with a shared screen. There are various files I can download, but they either give me the shared screen or the gallery view, but not both shared screen and speaker. Previously this was not like this. 

Is there a way to download a single video that has both shared screen and speaker?

I have been recording my teaching presentations for a couple years.  I am sharing my screen (PowerPoint presentation), and have myself Spotlighted for everyone.  The presenter view and my image appears on the screen.  But when I record the lesson to my computer, the size of the speaker video changes.  It's about 50/50 small versus larger.  I would like it larger always!  See picture attached--would like the top result with the larger video size.  How do I ensure I always get the larger video window size?

We're using Outlook to schedule an appointment (1) and then "Add A Zoom Meeting," which works great.  If a client requests that we reschedule the meeting (2), we follow Zoom's instructions and edit in Outlook, but the Zoom client sends meeting alerts for the first meeting (1).  Our Outlook calendars and Zoom are synced, but the first meetings (1) are NOT being moved and/or deleted.  Clients and staff think they're missing a meeting that was rescheduled.

How can we force Zoom client to update to reflect Outlook?