Last night I got an email from Zoom about the WorkingLive relationship ending.  The email was very thin on content and offered only GENERIC links to the Zoom website to sign up for an account.

The communication from Zoom is really poor here.  Has anyone on the WorkingLive plan done the transition yet? 

The email says: "You can easily sign up for a new Zoom account directly on our website. Please visit this link to create a new account."

But we already have accounts. We already login with the Zoom website. 

Are we to assume that we create a "new" account but using the exact same email address on file? And then when we upgrade to a paid Zoom account all our stuff will auto-magically transition?

We won't lose recurring meeting links or cloud recordings?

Hopefully someone from Zoom will read this and offer actual details beyond the super-thin details provided by email. 

I am the owner/admin of a basic account for now, but I am unable to see/find the record option during meetings I host.   I'm using the Zoom Workplace App v6.1.7 (17235) on my IPhone 12.  I've enabled automatic recording in my zoom account online.  What else should I be doing?

I use an app called PowerDVD23 to show video clips [using an LG Slim Portable DVD writer/player, plugged into my Dell Latitude PC] as part of a lecture for an online course. This was working fine until the most recent Zoom update. Suddenly, the Screen Sharing interface is completely different and does not give me the option of sharing anything that isn't already online. When I try to share the video, with one setting the students could see it but hear no sound; or they could hear the sound with a black screen. Am I doing something wrong with the settings???

I have always been able to send the same zoom link for my meetings and now it is requiring a passcode. How do i turn off the passcode requirement and still be able to use the same link each time without scheduling a meeting? Like to just hop on a zoom randomly with teammates when necessary?

I'm having a weird bug that I'm trying to solve. For context, my zoom is integrated with my outlook mail/calendar. I also have it on the setting where it was automatically generate a zoom meeting link when I create new events.

From outlook calendar, I hit "NEW EVENT" to start to draft up a new meeting invite. As soon as I add a guest, like within seconds of adding a team member's email into the invitees section of the form, a zoom meeting is created and shows up in my zoom calendar as a new event that's happening in 5 minutes. I haven't even had a chance to put in the correct day and time yet or actually send out the meeting invite.

So I am constantly having to delete zoom meetings from the zoom app homepage "upcoming meetings" area because it's filling up with meetings with incorrect times that are just drafts. 

I hope this makes sense? Basically, every time I open a new event, before I can actually create it, a zoom meeting is created automatically and shows incorrect times/dates and is always starting in 5 minutes from when I even just OPENED a draft calendar invite. 

Anyone know what could be happening?

Unable to import Powerpoint with the 'advanced' function of slides as background. I had a window pop up that has never popped up before asking to access something in order to read my powerpoint. cookies or something, I cannot remember. I said no. And now I can't get back into it. Is there a way to reset my original choice or something?

Hello, 

I work with student's online and have always used the same personal meeting link for each student. With that said, I send the link to them individually via google calendar invite. I rarely jump out of Zoom between seeing kids. With that said, incoming students are placed in the waiting. Someone brought to my attention that when trying to enter, the title of the meeting, while in the waiting room, is a students name and not the name of the student trying to enter. I don't recall this happening last year. When scheduling a meeting via google calendar and then hitting the Zoom button, my personal meeting ID appears, but now for some reason each student I invite has my personal meeting ID with a few extra numbers at the end which is why I believe when they are placed in the waiting room they are seeing the previous student's name in the title. Can someone help me figure out how to disable this? I tried contacting Zoom but apparently the account I have doesn't allow live