Hi Everyone

I'm hoping you can help with this problem. I have set up my account so that I can share files with participants in a meeting. However, when I put the document in Chat, even though it says I have been successful and I can see it, my participants cannot see it - or just one or two can.

I wondered whether it's because I scheduled a number of meetings before I changed this setting to enable document sharing.

Can anyone tell me how to resolve it? I'm about to run lots of meetings and really need this functionality.

Thank you

I've set my meetings up to not require a passcode or waiting room, but to require authentication. One of the meeting participants keeps getting the following message and is unable to join. Please advise how to resolve this issue: 
"Unable to join this meeting. The host requires authentication on the commercial Zoom platform to join this meeting. Please log in with a commercial Zoom account to Join."

I see others have this issue but I don't see that there has been a resolution posted.

Note that the participant unable to join does not have a commercial Zoom account which is also true for most of the other participants who are able to join the meeting. 

Hi,

I am using Zapier to connect a registration form in Kajabi to complete the registration form in Zoom and it isn't working.

I have set up a zoom registration for my meeting, but cannot figure out how to view it now that it is published (when I go to 'edit' the different categories don't appear).

How do I view my registration questions so that I can figure out what the error is with Zapier?

Thanks!
Nicole

Last night I got an email from Zoom about the WorkingLive relationship ending.  The email was very thin on content and offered only GENERIC links to the Zoom website to sign up for an account.

The communication from Zoom is really poor here.  Has anyone on the WorkingLive plan done the transition yet? 

The email says: "You can easily sign up for a new Zoom account directly on our website. Please visit this link to create a new account."

But we already have accounts. We already login with the Zoom website. 

Are we to assume that we create a "new" account but using the exact same email address on file? And then when we upgrade to a paid Zoom account all our stuff will auto-magically transition?

We won't lose recurring meeting links or cloud recordings?

Hopefully someone from Zoom will read this and offer actual details beyond the super-thin details provided by email.