It used to be that in situations with poor internet connectivity, the audio would often come through while the video stuttered. That was good, because the audio is normally the most important thing.

Now, I'm on a line with > 100mbps and I have no problems with any service other than Zoom, but recently, I'm getting fairly frequent dropouts on the audio while the video remains perfect. First of all, given my generally excellent connectivity, I don't see why I should have any problems at all with Zoom. 

But secondly, I don't understand why Zoom would prioritize the video to such an extent that it is absolutely perfect even while the sound drops out completely for some seconds. (Frequently accompanied by a popup saying that my internet is "unstable".

Is there anything I can do to lessen the frequency of audio dropouts? This has only started happening in the last month or so.

I cannot seem to find the appropriate Zoom app to install on my Chromebook laptop. I NEED Zoom on this device for an upcoming business trip. I understand there is a special app for Chrome OS, but it doesn't allow me to install it on my device, it says the device is unavailable. Please help! My trip is in one week 😞

I work for a university and edit many zoom recordings to put on YouTube as evergreen tutorials. Most of the recordings I get show the thumbnail of the speaker covering up the top right corner of the slide.  When I signed in to the desktop client I don't see how to make side by side the default. I know participants can do this. I want to show my colleagues how to set that up so that the recording they make doesn't show the thumbnail over the slide. My normal procedure is to show the speaker for a few minutes, then trim to the slide in Final Cut Pro and not have the speaker show. I occasionally will zoom out so future viewers will see who is talking. When Webinars are created and recorded, the side-by-side seems to be the default, but in regular Meetings, most of the recordings sent to me have the speaker thumbnail covering as mentioned. I don't see where a host can change that setting in my desktop client.

Hello, 

This is concerning an iOS device. 

I have a PA in my org that creates a lot of meetings for others. However they constantly get Zoom notifications (ringtone) that the meeting is starting. Was there a way to specifically mute this notification but allow all others from Zoom? They still want to get a sound from when they are being called/chatted to. 

GOAL: Mute "Meeting is starting now" notification while still keeping all others active. 

Issue: No way to granularly shut off notification types. 

I've been hosting Zoom meetings since 2020, and never had this problem.  After scheduling recurring meetings, when I click on "Meetings," it shows me only four occurrences, even though I've scheduled 13.  In the little ? prompt next to the range, it says "To see more, extend the meeting date range" or something similar.  However, nowhere on Zoom's website does it say how to do that.  So, to summarize:

Problem 1: This is new - just started after I've been scheduling meetings for four years.

Problem 2: Tells me what, but not how, to extend the number shown.

Can anyone help?

Thank you,

Burt 

Recently updated Zoom Desktop App  (windows 10) and now Zoom will not recognize any microphone.  Have tried 3 different microphones and none are recognizedin the app.  However, if joining from the web on the PC there are no issues.  Ran the clean uninstall and reinstalled, but it still does not work.

No issues with microphone when using other applications such as Microsoft Teams, and Zoom Web version.  Reached out to our Zoom Account rep and have not heard back, so any suggestions, insight, is greatly appreciated.