Hello, I’d like to ask about a technical issue that happened during a one-on-one Zoom class in January 2025.

Here are the details:

• It was a 1:1 class with only the instructor and me.

• The instructor joined with two different Zoom accounts – one for sharing a PowerPoint (PPT) and another for speaking as the presenter.

• I also joined using two of my own Zoom accounts – one on my PC and one on my iPad.

• During the class, the instructor said that the profile picture of my PC account displayed the “OBS” logo, and they assumed I was recording the session.

• However, I was not recording, and OBS Studio was not installed or running on my computer at that time.

For your reference, I used OBS Studio a few years ago during the COVID-19 period to record casual online meetings with friends, but it has not been installed on my current computer for a long time.

I would like to clarify the following points:

1. Can Zoom automatically display a third-party application logo (like OBS) as a participant’s profile picture under any circumstances?

2. If OBS Studio was previously installed and then uninstalled, could any leftover settings or virtual camera drivers cause Zoom to show the OBS logo?

3. Does Zoom have any feature that replaces or overrides a user’s chosen profile image with an external program’s logo?

This misunderstanding has caused a dispute, so I’d really appreciate your technical confirmation regarding whether such a situation is technically possible in Zoom.

Thank you very much.

I have an android Samsung A13 phone and have been using zoom everyday no issues.  Then suddenly 3 days ago zoom stopped loading the meetings.   When I click on the meeting link, it just rolls around in circles and then times out with this error code: 11028000

Steps I have already taken to troubleshoot with no success:

Uninstall and reinstall - did that about 5 times

Go to zoom app and allow microphone,  camera, battery to run as long as needed,  allow notifications - none of these made a difference 

Connected to a different wifi on my phone to test the connection, not an issue with the connection, something with the zoom app

Turned phone off, made sure updates were good

Tried to manually enter a zoom meeting ID to get into the meeting - didn't work

Tried to contact zoom support but I have a basic plan so they won't connect me to live support.  The chat bot did not help to resolve the issue.

Version of zoom on phone is 6.5.11.32752

If anyone has any suggestions how to male the app work again I would greatly appreciate it. 

Hi.

I'm a bit confused about the zoom apps. I have to take an admission test for my university, and they asked me to download Zoom. However, I only can find the app "Zoom Workplace", and not the app "zoom client for meetings". Is Zoom Workplace the new app that also includes Zoom client for meetings? If not so, where can I download the second one? Because in the download area I can only find ZOom Workplace.

Thank you in advance.