I'm the owner/admin for our company's Zoom account and I regularly schedule Zoom meetings. Adding an alternative host has become impossible to set-up and I have to start the meeting and hand over the controls.  They have a business license and their email address added to the alternative host section.  

It has not worked. Looking for a solution as this is has become problematic in our busy schedules.

Thanks.

Is it possible to set up a face to face (on the computer) with my mother, who lives in Florida. Maybe something where I could send her a link along with other members of our immediate family just to say hello and chat about things in general. That would be great. I have to use this laptop but could the others use their Smartphones if thet wanted to? Wondering how to do this and what the cost would be. Thank you for the help.

 I cannot get any audio through my speakers or connected devices when using the Zoom client on either of two new Acer laptops.  When using the Zoom audio settings speaker test, I can see the graphic showing there is output, but there is no sound on the speakers.   All other apps that use audio are just fine on both laptops. Every diagnostic procedure has been tried, including but not limited to de-installing and reinstalling the audio drivers and the Zoom client, and the problem still persists. Windows and Zoom versions are current.  I have worked with the laptops’ manufacturer as well as the Geek Squad and others to diagnose the problem.  All parties point to the Zoom client itself.  I need help with this, as I cannot utilize my subscription with these laptops until the problem is resolved. 

Hi, I have budget to use, can I pay my Zoom subscription in advance? So if my current subscription expires say May 2025 is there a way to pay again, now, and extend my subscription to May 2026? I don't see a way to do this on the billing and payment page. Thanks.

My Windows PC version background selection slide control is not responsive from the Video settings in the online window of the app. I am able to choose from selections I have already uploaded as long as I don't need to scroll down to choose one, and I am able to add new ones. It has been working correctly until recently. Now the scroll bar is frozen, and will not allow me to scroll down to other backgrounds I have uploaded. I have updated the app to the latest version, but the problem remains.

However, it functions normally from the settings/background & effects in the desktop window. That changes the online background as it should.

Hi,

I'm trying to update a meeting through API but it doesn't work.

Here my data:

• Endpoint: https://api.zoom.us/v2/meetings/{meetingId}
• Method: PATCH
• Headers: 
  • Authorization - Bearer [Redacted]
  • Content-Type - application/json
• Payload: {"topic": "New Topic"}

The response status is 400:

I really can't understand this response.

My creating (POST) and reading (GET) meeting functions work fine, but it seems that with updating (PATCH) something goes wrong.

Can you help me?

PS:
In API docs/update meeting  I noticed the following note:
"The recurrence object is required."
But if you look at "recurrence" in the SCHEMA you find
"Recurrence object. Use this object only for a meeting with type 8, a recurring meeting with fixed time."

My meeting is not a recurring one, but scheduled meeting (type 2). Maybe this is the point?

Thanks!

Hello, recently I had a zoom meeting. When I tried to connect from my mobile device and laptop it asked for a passcode. When I tried to open it from my desktop it opened as usual. I tried open other zoom links from my mobile device and laptop, they opened as well. 

can anyone explain where have I done wrong?