While hosting a meeting when I share screen I cannot hear audio of a recording or  youtube while my student can.  Also when screensharing when I want to screenshot my entire computer screen turns completely black and also the screenshot is then black no error codes,  I have updated drivers, windows 11

Hello Zoom team I want to use your software for the organization I work for, for online meetings, but the problem is that it must be connected from the phone through the software, and it cannot be done without it. I wanted to ask if there is any way for this to happen through the web, it is easier. Thank you for your help please

Hallo Ihr Lieben, 

ich habe das Problem, dass bei meinen Mitarbeitern, die als Mitglieder Zugänge in meinem Zoom haben, leider keine Mails hinausgehen, wenn sie ein Meeting erstellen und dieses an den anderen Teilnehmer schicken. 

Wer kann mir helfen?

Vielen Dank Euch

Hi folks,

I am an admin on our Zoom Business account. We have administrator roles and normal member roles. When our members (teaching staff) deliver training on Zoom, they do a cloud recording. That link would be shared with the participants so they could watch it back online.

However the participants would have been able to download the videos, so we disabled that option using the account settings. However, from time to time, we notice that we might need to download and edit a recording if there was some issue, then we would share that recording via Youtube or Vimeo.

But in order to do that, we would have to go into account settings, enable downloads, download the video, disable the downloads again.

With Zoom and all it's complicated settings and user groups. I can't seem to find a way that I can disable downloads for regular members and participants but allow downloads for the account admins. I've tried a combination of the settings within account settings and group settings.

Any ideas?

Thanks.