My Zoom image comes up as a white box
I use Zoom to start meetings or link to meeting links to me. I started having issues with my screen around 4 months ago. My video screen shows up as a white box. Sometimes sound will be on and sometimes not (even when audio is "on" AND image is "on"). The white box fills the space of the screen where the real-time image of me would normally be. Then sometimes it will come on and suddenly everyone can see me and hear me. Vexing, especially when intermittent and no changes on my end have been executed to my knowledge. I've tried updating Zoom. Did not help.
I work on a Mac Mini 2012, OS Catalina Version 10.15.7. This malady keeps me from using Zoom from my desktop. My camera is a Logitech that is attached independently to my Apple screen. Interestingly, people can view my screen-share on my desktop. I can use Zoom with no problem on my iPhone 8.
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