I just upgraded to the pro version and I have a work email and a personal email. the pro version was purchased under my personal email and I sign in with my personal account. I just scheduled a meeting and the responses are arriving in my WORK email inbox!! How can I make them come to my personal email?

(I plan on retiring at the end of the year, so my work email will go away, so I need to get this resolved asap.

TIA!!! 

Dear Zoom Support Team,

 I am using a Mac computer. I am encountering an issue with my video feed not appearing while screen sharing during Zoom meetings.

I have gone through all the suggested settings, including:

• Ensuring I am using the latest version of the Zoom application.
• Checking the operating system version of my computer (macOS).
• Making sure my camera is turned on and selected correctly in the video settings.
• Checking the "Optimize for video clip" option in the screen sharing settings.
• Checking the "Record video during screen sharing" option in the recording settings.

Despite this, when I share my screen, specifically a web page, my video feed does not appear on the screen.

I would greatly appreciate it if you could help me resolve this issue.

Sincerely,

Additional information you can add:

• A detailed description of the steps you take to share your screen.
• A screenshot of the issue.
• A link to the specific web page you are trying to share (if applicable).

The more information you provide, the easier it will be for the support team to assist you.

Issue Description:

During meetings, my computer experiences several issues:

• Attempting to open another app or moving the participants panel causes the screen to glitch and the computer to freeze.

• Instead of hearing other participants, I hear squeaky, machine-like sounds.

• Occasionally, the screen darkens completely, making the computer unresponsive until I perform a shutdown and restart.

The built in microphone on my iMac stopped working in zoom. It works properly in all other video meeting software. There is no error, and it shows that it's working but the volume is extremely low and inaudible on the other end. I uninstalled zoom, and then reinstalled and that helped for a day, then stopped working again. I also made sure I had the apple silicon version of Zoom, which again worked for one day and then stopped. The only thing that has worked is to use my iPhone as the mic for zoom.

To be clear, there are no error codes, it's just that the volume from the built in mic is so low that it's inaudible.

Dear Zoom Support,

I am currently using Zoom on a MacBook Air M1 running MacOS Sequoia. Unfortunately, I am unable to share my iPad screen via AirPlay during Zoom meetings.

Could you please provide assistance on how to resolve this issue?

Thank you for your support.

Best regards

Alongkorn Saetung 

My issue is that if I'm in a call (not sharing my screen) I can talk and hear others and they can hear me well too, but also everyone can hear my computer sounds. Everything. My notifications, spotify, youtube, every sound on my computer. The headset has a mute button which obviously only mutes the mic of the headset but not the sounds from my computer, if I'm muting myself from zoom it mutes everthing as expected.

Any guess how to fix it?

(Using a Turtle Beach RECON 500 on a mac.)

I have a meeting tomorrow with a larger group of about 40 people.  

The person making a presentation just informed me they are having issues and would like me to share and operate the PowerPoint presentation while they speak.  I would like the attendees to see the PP presentation and the speakers video at the same time, if at all possible.   

Should I just share my screen with the PP presentation?  If attendees have side by side activated, will they see the shared PP and the speaker?

It there a better way to make this go smoothly?

Can I use my pc to log in as HOST ... and then also log in on my laptop as a regular user?  If I shared the PP on my laptop, can I  (on my HOST PC)  choose to spotlight the shared presentation AND the speaker?

I'm thinking thru this pretty fast, and thinking that may not work.

Any ides on how to make this happen smoothly?

Hello, We have the Shure MV88+ Kit and using it for Zoom meetings using iPhone.

We have an issue that there is no way to hear the other participants without speakers, that connects with 3.5mm jack to the mic output.

With one iphone (iPhone SE 2023) the speakers work, and we can hear the participants, however, only in low volume, otherwise we get a strong "feedback" noise, so I must reduce the volume.

With another iphone (XS) the speakers does not play sound at all. We tried many things:

• connecting the speakers before zoom
• or during the meeting
• connecting the mic during/before the meeting
• tried to change the settings of the output...

But the issue persists.
The iphone details are attached. This is the iphone where the speakers does not play any sound with.

Also a photo of how the external speakers are jacked to the back of the mic is attached as well.

The most Ideal solution for me would be to have an easy option to determine the input and output. For example, the input to be the external Shure mic, and the output to be the iPhone internal speaker, or bluetooth speaker. This is very basic setting to have.

I must add that we also contacted Shure support which claim they have many complaints lately from "zoom" users.

Maybe you can help to guide me where to look to solve this issue?

Hi!
I have a question about filters to videos: unfortunately, in my version I don't see an option to add the picture itself, although it is indicated on the site. Maybe there is a more up-to-date instruction? https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062112#h_01F8BB9FJKQSX99121GZ0C7WCB 

It would be great to be able to use the 6 hats technique in zoom when brainstorming. To do this, you would need to have an option in the filters to choose between Edward de Bono's 6 thinking hats: white, black, yellow, green, blue, red. It's a simple idea, but I'm sure it could greatly improve the quality of calls in Zoom.