On two separate meetings multiple participants have been unable to join because they got this error message:

AADSTS50020: User account '(email)@gmail.com' from identity provider 'live.com' does not exist in tenant '(company name)' and cannot access the application 'https://urj.zoom.us'(Zoom Web Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

how can we resolve this?

thank you!

Hi  I need help

I  need advice for broadcasting a funeral over Zoom the podium  will be over 30 feet away from where the laptop will be

the camera will need to cover a wide area say 40 x 30 feet or 13x10m 

The microphone will need to hear the speaker who is 30-40 feet away. I would prefer something that is connected to a laptop with USB

for both the camera & microphone something that is tripod-mountable

not a lapel microphone but one that will pick up the podium speaker without picking up the people who will be sitting in rows of chairs between me & the speaker about 6 rows of chairs if they whisper to each other during the service.

It will also need to pick up the singing of those attending. 

the last one I did was with an iPhone but it was impossible to manage the meeting when it was attached to a tripod & most of the screen was covered it was an utter nightmare to do.

Will probably have another one to do in the coming months for an elderly friend.

Any help recommendations would be wonderful A web link for the recommended products would be the best

I'm in the UK.

it will need to run on both Windows 10.  & windows 11.

running the latest desktop version of Zoom.

Hello,

We have a problem with the ZOOM software. When I use ZOOM, everyone can hear me clearly and I can hear everyone.

When I make a sound with the bell that I hold in my hand then they don't hear the bell Such a problem calls out that I use the ZOOM program on the computer To verify this when I use ZOOM in the WEB interface then they hear the bell.

How do I solve the problem?

I joined a zoom meeting this morning at 8 - 9 am. I joined in a condition I'm not signed in.

I then initiate the recording. The host granted the access for me to record the meeting. I remember there's a confirmation pop up asking about do I want to save the recording to local drive and I respond yes. 

This is my first time record a meeting in my device, MacBook.

around 2 pm I try to find the recording but, I can't find any folder name "Zoom" under my Document folder. I try Go and find Zoom folder, there was no result.

Then I sign in to my zoom account to check in the setting where the default folder is. I click on open button from the recording setting page, it's empty. When I check on the folder info, it created just at that moment. Exactly when I click the open button.

Any idea where Zoom save the recording to? How can I access it?

All the YouTube guides on how to confirm the addition of a co host show that they go into the zoom settings and then the button, but I just looked for the button and it's really not where they say, I checked the zoom instructions themselves and it's the same button, I don't have it. Why don't I just have that button?

I've been having an issue during zoom meetings for my paid account. When someone messages me (I'm the meeting host) in the chat, I can no longer message everyone. The default switches to messaging the person who just messaged me, and when I try to change the setting to "everyone" in the drop-down it remains stuck on the person who messaged me. 

This seems like a software bug to me. Is anyone else experience this, and do you have any solutions. It didn't used to be a problem, but in the last 6 months or so, it's been happening on both of my zoom accounts after Zoom installed a software update. I'm running on Windows 10 on a PC.

I was going into a meeting and was told to update my zoom workplace which I proceeded to do selecting my Linux system and Ubuntu but it still is not working and no one seems to know what to do about it. Plus all of that made me miss my meeting.  To say the least I'm rather frustrated. Virtual Agents of no use.