Dear Zoom Support,

I am currently using Zoom on a MacBook Air M1 running MacOS Sequoia. Unfortunately, I am unable to share my iPad screen via AirPlay during Zoom meetings.

Could you please provide assistance on how to resolve this issue?

Thank you for your support.

Best regards

Alongkorn Saetung 

My issue is that if I'm in a call (not sharing my screen) I can talk and hear others and they can hear me well too, but also everyone can hear my computer sounds. Everything. My notifications, spotify, youtube, every sound on my computer. The headset has a mute button which obviously only mutes the mic of the headset but not the sounds from my computer, if I'm muting myself from zoom it mutes everthing as expected.

Any guess how to fix it?

(Using a Turtle Beach RECON 500 on a mac.)

I have a meeting tomorrow with a larger group of about 40 people.  

The person making a presentation just informed me they are having issues and would like me to share and operate the PowerPoint presentation while they speak.  I would like the attendees to see the PP presentation and the speakers video at the same time, if at all possible.   

Should I just share my screen with the PP presentation?  If attendees have side by side activated, will they see the shared PP and the speaker?

It there a better way to make this go smoothly?

Can I use my pc to log in as HOST ... and then also log in on my laptop as a regular user?  If I shared the PP on my laptop, can I  (on my HOST PC)  choose to spotlight the shared presentation AND the speaker?

I'm thinking thru this pretty fast, and thinking that may not work.

Any ides on how to make this happen smoothly?

Hello, We have the Shure MV88+ Kit and using it for Zoom meetings using iPhone.

We have an issue that there is no way to hear the other participants without speakers, that connects with 3.5mm jack to the mic output.

With one iphone (iPhone SE 2023) the speakers work, and we can hear the participants, however, only in low volume, otherwise we get a strong "feedback" noise, so I must reduce the volume.

With another iphone (XS) the speakers does not play sound at all. We tried many things:

• connecting the speakers before zoom
• or during the meeting
• connecting the mic during/before the meeting
• tried to change the settings of the output...

But the issue persists.
The iphone details are attached. This is the iphone where the speakers does not play any sound with.

Also a photo of how the external speakers are jacked to the back of the mic is attached as well.

The most Ideal solution for me would be to have an easy option to determine the input and output. For example, the input to be the external Shure mic, and the output to be the iPhone internal speaker, or bluetooth speaker. This is very basic setting to have.

I must add that we also contacted Shure support which claim they have many complaints lately from "zoom" users.

Maybe you can help to guide me where to look to solve this issue?

Hi!
I have a question about filters to videos: unfortunately, in my version I don't see an option to add the picture itself, although it is indicated on the site. Maybe there is a more up-to-date instruction? https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062112#h_01F8BB9FJKQSX99121GZ0C7WCB 

It would be great to be able to use the 6 hats technique in zoom when brainstorming. To do this, you would need to have an option in the filters to choose between Edward de Bono's 6 thinking hats: white, black, yellow, green, blue, red. It's a simple idea, but I'm sure it could greatly improve the quality of calls in Zoom.

My laptop won't let me download and install the Zoom PC App. Every time I'm about to finish to download and install the app, it shows the pop up that contact the software manufacturer for assistance. My laptop is also good. It's Dell latitude 7280 corei5 6th generation. It's driving me crazy. Has anyone found a way to get past this and successfully install Zoom? Please Zoom support help me when I go to this link https://zoom.us/download/ I can't Download the app. I need your help.

This has happened to, at least, two Zoom calls with different users.  They are sharing their screen and mouse icon changes from a pointer.  At this point, it no longer works with whatever application they are showing me. The work around has been for me to force share my screen (their mouse d/n work).  They then get control of their mouse.  I stop my share and they share the screen again.  That usually lasts a few minutes and we have to repeat. 

I believe I am on the latest version of Zoom (auto update). I doubt they have the desktop version installed but I do. Any idea what setting needs to be changed here?